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Inclusion: The DNA of leadership and change (2019)
Report
Bolden, R., Adelaine, A., Warren, S., Gulati, A., Conley, H., & Jarvis, C. (in press). Inclusion: The DNA of leadership and change

This report, commissioned by the NHS Leadership Academy, sets out the evidence base for Building Leadership For Inclusion (BLFI) – an ambitious new programme of work that aims to (1) raise the level of ambition, (2) quicken the pace of change, and (... Read More about Inclusion: The DNA of leadership and change.

How Leaders Learn to Boost Creativity in Teams: Innovation Catalysts (2019)
Book
Sheffield, R. (2019). How Leaders Learn to Boost Creativity in Teams: Innovation Catalysts. World Scientific

The book focuses on how leaders are learning to develop the creative capabilities of their team members and themselves. Through this learning, teams are developing original approaches to their work, benefitting their customers, patients, employees an... Read More about How Leaders Learn to Boost Creativity in Teams: Innovation Catalysts.

The Texture of Entrepreneurship Programs: Revisiting Experiential Entrepreneurship Education Through the Lens of the Liminal–Liminoid Continuum (2019)
Journal Article
Richards, J., Gaggiotti, H., & Jarvis, C. (in press). The Texture of Entrepreneurship Programs: Revisiting Experiential Entrepreneurship Education Through the Lens of the Liminal–Liminoid Continuum. (00) Journal Not Listed, https://doi.org/10.1177/2515127419890341

Positioning the liminal and the liminoid on a continuum, we define a ‘‘space’’ within which practice-led, experiential learning occurs. The more liminal processes within this space are associated with familiarity, wide social recognition, and relativ... Read More about The Texture of Entrepreneurship Programs: Revisiting Experiential Entrepreneurship Education Through the Lens of the Liminal–Liminoid Continuum.

Customer satisfaction and loyalty in Malaysian resort hotels: The role of empathy, reliability and tangible dimensions of service quality (2019)
Journal Article
Yeong, S. N., Knox, D., & Prabhakar, G. (in press). Customer satisfaction and loyalty in Malaysian resort hotels: The role of empathy, reliability and tangible dimensions of service quality. International Journal of Services and Operations Management,

This paper applies the SERVQUAL model for the purpose of examining the impacts of the five dimensions of service quality on customer satisfaction and customer loyalty in the hotel industry in Malaysia, and to investigate which factors among said dim... Read More about Customer satisfaction and loyalty in Malaysian resort hotels: The role of empathy, reliability and tangible dimensions of service quality.

Negative Capability and Care Of The Self (2019)
Book Chapter
Simpson, P., & von Bulow, C. (in press). Negative Capability and Care Of The Self. In L. Tomkins (Ed.), Paradoxes of Leadership and Care: Critical and Philosophical Reflection,Cheltenham: Edward Elgar

Through the particular lenses of Negative Capability and Care of the Self, we argue that an aspiration to practice caring leadership involves a commitment to the development of self-knowledge. Following an exploration of our key themes, we will draw... Read More about Negative Capability and Care Of The Self.

Creativity in coaching (2019)
Journal Article
Turner, A. (in press). Creativity in coaching

a short article looking through a variety of coaching approaches with the emphasis on creativity and the innovative practice of executive coaching

A qualitative review of the contribution of military leadership to the humanitarian supply chain operations (2019)
Presentation / Conference
Tynan, M. P., Prabhakar, G., & Nisar, T. (2019, July). A qualitative review of the contribution of military leadership to the humanitarian supply chain operations. Paper presented at 3rd IEOM European International Conference on Industrial Engineering and Operations Management, Pilsen, Czech Republic

The humanitarian operations arena and the Humanitarian Supply Chain (HSC) in response to crises or disasters are times where the need for leadership is paramount. Similar challenges to those of the HSC are encountered by the military in operations,... Read More about A qualitative review of the contribution of military leadership to the humanitarian supply chain operations.

Public responses to voluntary community care: Propositions for old age and end of life (2019)
Journal Article
Tapp, A., Nancarrow, C., Morey, Y., Warren, S., Bowtell, N., & Verne, J. (2019). Public responses to voluntary community care: Propositions for old age and end of life. PLoS ONE, https://doi.org/10.1371/journal.pone.0218597

Background Funding shortages and an ageing population have increased pressures on state or insurance funded end of life care for older people. Across the world, policy debate has arisen about the potential role volunteers can play, working alongside... Read More about Public responses to voluntary community care: Propositions for old age and end of life.

Effect of best management practices on the performance and productivity of small firms (2019)
Journal Article
Nisar, T., Kumar, N., & Prabhakar, G. (2019). Effect of best management practices on the performance and productivity of small firms. Production Planning and Control, 30(10-12), 919-934. https://doi.org/10.1080/09537287.2019.1582100

Recent research on productivity finds that best management practices are a crucial but neglected element in explaining firm productivity. This stream of research also focuses on why a large number of firms may not implement best management practices... Read More about Effect of best management practices on the performance and productivity of small firms.

Soft side of knowledge transfer partnership between universities and small to medium enterprises: Exploratory study to understand process improvement (2019)
Journal Article
White, G., Cicmil, S., Upadhyay, A., Subramanian, N., Kumar, V., & Dwivedi, A. (2019). Soft side of knowledge transfer partnership between universities and small to medium enterprises: Exploratory study to understand process improvement. Production Planning and Control, 30(10-12), 907-918. https://doi.org/10.1080/09537287.2019.1582098

The study explores the soft side of knowledge transfer partnerships between universities and small to medium enterprises (SMEs), a topic which is often neglected in the knowledge management literature. The aim of this paper is to uncover the issues w... Read More about Soft side of knowledge transfer partnership between universities and small to medium enterprises: Exploratory study to understand process improvement.

Country-of-origin clusters: A qualitative study on MNEs for further research (2019)
Presentation / Conference
Urzelai, B., & Puig, F. (2019, June). Country-of-origin clusters: A qualitative study on MNEs for further research. Paper presented at XXIX International Conference ACEDE: Globalization under complexity and uncertainty environments

Country-of-origin clusters: a qualitative study on MNEs for further research

What is technology adoption? Exploring the agricultural research value chain for smallholder farmers in Lao PDR (2019)
Journal Article
Alexander, K., Greenhalgh, G., Moglia, M., Thephavanh, M., Sinavong, P., Larson, S., …Case, P. (in press). What is technology adoption? Exploring the agricultural research value chain for smallholder farmers in Lao PDR. Agriculture and Human Values, https://doi.org/10.1007/s10460-019-09957-8

A common and driving assumption in agricultural research is that the introduction of research trials, new practices and innovative technologies will result in technology adoption, and will subsequently generate benefits for farmers and other stakehol... Read More about What is technology adoption? Exploring the agricultural research value chain for smallholder farmers in Lao PDR.

Developing systems leadership in public health: A scoping report (2019)
Report
Bolden, R., Evans, D., Jarvis, C., Mann, R., & Patterson, M. (2019). Developing systems leadership in public health: A scoping report

This document reports the outcomes of a scoping project commissioned by Public Health England (PHE) in order to outline possibilities for developing the systems leadership capacity of public health registrars and newly appointed consultants. It has b... Read More about Developing systems leadership in public health: A scoping report.

Silence and its role in coaching (2019)
Journal Article
Turner, A. (2019). Silence and its role in coaching. Coaching Psychologist, 15(1),

A short article dealing with and exploring the use of silence in the practice of psychological executive coaching

Academic arrhythmia: Disruption, dissonance and conflict in the early-career rhythms of CMS academics (2019)
Journal Article
Bristow, A., Robinson, S., & Ratle, O. (2019). Academic arrhythmia: Disruption, dissonance and conflict in the early-career rhythms of CMS academics. Academy of Management Learning and Education, 18(2), https://doi.org/10.5465/amle.2017.0340

In this paper we examine the changing labor and identities of academics in the early stages of their career. It is now over 20 years since the publication of Frost and Taylor’s influential book, Rhythms of Academic Life (1996), and given the signific... Read More about Academic arrhythmia: Disruption, dissonance and conflict in the early-career rhythms of CMS academics.

One in Ten Older Adults Aged 45 Years Report Having No-one to Turn to for Help at the End of Life Apart from Professionals - Who are they? (2019)
Presentation / Conference
Verne, J., Tapp, A., Nancarrow, C., Morey, Y., & Warren, S. (2019, May). One in Ten Older Adults Aged 45 Years Report Having No-one to Turn to for Help at the End of Life Apart from Professionals - Who are they?. Poster presented at 16th World Congress of the European Association for Palliative Care (EPAC), Berlin, Germany

- Background: There is increased interest in the impact of living alone and loneliness on people’s wellbeing at the end of life and practicality of providing care, especially at home. In a nationally representative sample of 3,590 people aged >45 yea... Read More about One in Ten Older Adults Aged 45 Years Report Having No-one to Turn to for Help at the End of Life Apart from Professionals - Who are they?.

Managerial perceptions on the value of Country-of-Origin Clusters (2019)
Presentation / Conference
Urzelai, B., Puig, F., & Gonzalez-Loureiro, M. (2019, May). Managerial perceptions on the value of Country-of-Origin Clusters. Paper presented at Clustering 2019: International Conference on Clusters and Industrial Districts

Managerial perceptions on the value of Country-of-Origin Clusters

Political Affiliation and Population Views on the Role of Family and Volunteer Carers to Supplement State Provision in End of Life Care in England (2019)
Presentation / Conference
Verne, J., Tapp, A., Nancarrow, C., Warren, S., & Morey, Y. (2019, May). Political Affiliation and Population Views on the Role of Family and Volunteer Carers to Supplement State Provision in End of Life Care in England. Poster presented at 16th World Congress of the European Association for Palliative Care, Berlin, Germany

Political affiliation and population views on the role of family and volunteer carers to supplement state provision in end of life care in England Alan Tapp, Clive Nancarrow, Yvette Morey, Stella Warren, Julia Verne Background: In England politicia... Read More about Political Affiliation and Population Views on the Role of Family and Volunteer Carers to Supplement State Provision in End of Life Care in England.

Charismatic leadership: Beyond love and hate and toward a sense of belonging? (2019)
Journal Article
Parry, K., Cohen, M., Bhattacharya, S., North-Samardzic, A., & Edwards, G. (2019). Charismatic leadership: Beyond love and hate and toward a sense of belonging?. Journal of Management and Organization, 25(3), 398-413

Developing previous work on charismatic leadership by Boas Shamir and Ken, we investigate the contention that followers of charismatic leaders have an emotional connection with that leader in the form of a “sense of belonging” and links to community.... Read More about Charismatic leadership: Beyond love and hate and toward a sense of belonging?.