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Leadership, authenticity and representation in troubled times (2020)
Presentation / Conference
Bolden, R., Oliver, T., & Edwards, G. (2020, November). Leadership, authenticity and representation in troubled times. Paper presented at ILA 22nd Annual Global Conference

In this paper we draw on insights from political science and leadership studies to explore how dynamics of representation play out within place-based leadership. We focus on a case study of Marvin Rees, the Mayor of Bristol’s response to the topplin... Read More about Leadership, authenticity and representation in troubled times.

Equality of restraint: Reframing road safety through the ethics of private motorised transport (2020)
Journal Article
Davis, A. L., & Obree, D. (2020). Equality of restraint: Reframing road safety through the ethics of private motorised transport. Journal of Transport and Health, 19(December), https://doi.org/10.1016/j.jth.2020.100970

Background: Motoring is an emancipation. It is both an individual freedom and a collective freedom with car ownership at 30, 491, 000 vehicles by 2019 in Great Britain. Yet, as the evidence of the impacts of road transport accumulates and the health... Read More about Equality of restraint: Reframing road safety through the ethics of private motorised transport.

Unleadership (2020)
Book Chapter
Jarvis, C., Gaggiotti, H., & Kars-Unluoglu, S. (2020). Unleadership. In Life after COVID-19: The Other Side of Crisis. Bristol: Bristol University Press

Customer satisfaction and loyalty in Malaysian resort hotels: The role of empathy, reliability and tangible dimensions of service quality (2020)
Journal Article
Yeong, S. N., Knox, D., & Prabhakar, G. (in press). Customer satisfaction and loyalty in Malaysian resort hotels: The role of empathy, reliability and tangible dimensions of service quality. International Journal of Services and Operations Management, https://doi.org/10.1504/IJSOM.2020.10028391

This paper applies the SERVQUAL model for the purpose of examining the impacts of the five dimensions of service quality on customer satisfaction and customer loyalty in the hotel industry in Malaysia, and to investigate which factors among said dim... Read More about Customer satisfaction and loyalty in Malaysian resort hotels: The role of empathy, reliability and tangible dimensions of service quality.

Effect of novel technology-enabled multidimensional physical activity feedback in primary care patients at risk of chronic disease – the MIPACT study: A randomised controlled trial (2020)
Journal Article
Chowdhury, E. A., Batterham, A. M., Western, M. J., Peacock, O. J., Peacock, O., Western, M., …Thompson, D. (2020). Effect of novel technology-enabled multidimensional physical activity feedback in primary care patients at risk of chronic disease – the MIPACT study: A randomised controlled trial. International Journal of Behavioral Nutrition and Physical Activity, 17, https://doi.org/10.1186/s12966-020-00998-5

© 2020 The Author(s). Background: Technological progress has enabled the provision of personalised feedback across multiple dimensions of physical activity that are important for health. Whether this multidimensional approach supports physical activi... Read More about Effect of novel technology-enabled multidimensional physical activity feedback in primary care patients at risk of chronic disease – the MIPACT study: A randomised controlled trial.

Scarred objects and time marks as memory anchors: The significance of scuffs and stains in organisational life (2020)
Journal Article
Shortt, H., & Izak, M. (in press). Scarred objects and time marks as memory anchors: The significance of scuffs and stains in organisational life. Human Relations, https://doi.org/10.1177/0018726720938848

This article lays the workplace under the microscope to examine how scuffs on floors and battered corners on desks – things we define as ‘scarred objects’ – become material autobiographical archives and are made into memory anchors by workers. We exp... Read More about Scarred objects and time marks as memory anchors: The significance of scuffs and stains in organisational life.

Leading to achieve social change: An interview with Ruth Hunt, former Chief Executive Officer of Stonewall (2020)
Journal Article
Bolden, R., Williams, R., & O’Regan, N. (in press). Leading to achieve social change: An interview with Ruth Hunt, former Chief Executive Officer of Stonewall. Journal of Management Inquiry, https://doi.org/10.1177/1056492620935192

In this interview Ruth Hunt, former CEO of the lesbian, gay, bi and trans equality charity Stonewall and now crossbench peer at the House of Lords, discusses her approach to leadership for social change. She considers the changing context of LGBT rig... Read More about Leading to achieve social change: An interview with Ruth Hunt, former Chief Executive Officer of Stonewall.

The fall of Edward Colston and the rise of inclusive place-based leadership (2020)
Digital Artefact
Bolden, R. (2020). The fall of Edward Colston and the rise of inclusive place-based leadership. [Blog post]

The killing of George Floyd by a police officer in Minneapolis, USA triggered a wave of protests about racial inequality across the world. In Bristol, UK, it led to the toppling of the statue of Edward Colston, a 17th-century slave trader. The respon... Read More about The fall of Edward Colston and the rise of inclusive place-based leadership.

Module design, delivery and assessment for large student numbers (2020)
Book Chapter
Gasper, R., & Simpson, P. Module design, delivery and assessment for large student numbers. In Organization and Human Resource Management: An Educator’s Handbook. Routledge. Manuscript submitted for publication

This is a practical chapter looking at the design and delivery of large modules with diverse contexts and students. It gives illustrations and covers the major considerations of clarity, simplicity, and building a community of practice within the te... Read More about Module design, delivery and assessment for large student numbers.

A toolkit for living in a new building: A visual post occupancy evaluation of Bristol Business School (2020)
Report
Shortt, H., Warren, S., Gaggiotti, H., Cicmil, S., Collett, L., Mohamud, M., & Reed, M. (2020). A toolkit for living in a new building: A visual post occupancy evaluation of Bristol Business School. Bristol: University of the West of England

The Bristol Business School building – that houses both Bristol Business School and Bristol Law School – is situated on the University of the West of England (UWE) Bristol Frenchay campus, and has been occupied since April 2017. It is a flagship spac... Read More about A toolkit for living in a new building: A visual post occupancy evaluation of Bristol Business School.

The rhetoric and reality of systems leadership (2020)
Presentation / Conference
Bolden, R. (2020, May). The rhetoric and reality of systems leadership. Presented at The Future of Leadership, Kings College London

Heralded as a means for improving collaboration and alignment between agencies, communities and providers, ‘system(s) leadership’ is becoming increasingly advocated in public services. In the clamour and enthusiasm with which it has been embraced, ho... Read More about The rhetoric and reality of systems leadership.

Crowdfunding innovations in emerging economies: Risk and credit control in peer-to-peer lending network platforms (2020)
Journal Article
Nisar, T. M., Prabhakar, G., & Torchia, M. (2020). Crowdfunding innovations in emerging economies: Risk and credit control in peer-to-peer lending network platforms. Strategic Change, 29(3), 355-361. https://doi.org/10.1002/jsc.2334

Peer‐to‐peer (P2P) lending has emerged as a network form of crowdfunding that facilitates the loan originations outside the traditional banking model. In China, the combination of imperfect financial development and Internet technology has led to the... Read More about Crowdfunding innovations in emerging economies: Risk and credit control in peer-to-peer lending network platforms.

Meet without travel: Life during covid-19 webinar (2020)
Digital Artefact
Joyce, K., & Shortt, H. (2020). Meet without travel: Life during covid-19 webinar. [YouTube Video (Webinar)]

Invited guest speaker for Maverick AV Solutions live Webinar (a global AV distribution organisation) I joined Maverick’s VP for Europe, Global Collaboration Director and Dr Harriet Shortt (UWE) on a live Webinar titled: ‘Meet without Travel'. This... Read More about Meet without travel: Life during covid-19 webinar.

Leadership, complexity and change: Learning from the COVID-19 pandemic (2020)
Digital Artefact
Bolden, R. (2020). Leadership, complexity and change: Learning from the COVID-19 pandemic

The rise of populism in the last few years has led to a "them vs us" worldview. COVID-19 seems to have reset the dial on this – fostering calls of compassion, solidarity, and collective action. What are the lessons we can take from this and how will... Read More about Leadership, complexity and change: Learning from the COVID-19 pandemic.

Negative capability and care of the self (2020)
Book Chapter
Simpson, P., & Von Bülow, C. (2020). Negative capability and care of the self. In L. Tomkins (Ed.), Paradoxes of Leadership and Care: Critical and Philosophical Reflection (131-141). Cheltenham: Edward Elgar. https://doi.org/10.4337/9781788975506.00021

This chapter considers caring leadership through the twin prisms of Negative Capability and Care of the Self, arguing that an aspiration to practise caring leadership involves a commitment to the development of self-knowledge and the capacity to be w... Read More about Negative capability and care of the self.

The paradox of success and failure: Challenges in a complex, project-based world (2020)
Journal Article
Cicmil, S. (2020). The paradox of success and failure: Challenges in a complex, project-based world. Executive Insight,

Continuing our series of articles looking at some of challenges effecting businesses, Moon Executive Search talks to Svetlana Cicmil, Director of Doctoral Research in Business and Law at UWE, about the paradox of success and failure in the context of... Read More about The paradox of success and failure: Challenges in a complex, project-based world.

Hybridity in higher education: Implications for leadership and management practice (2020)
Book Chapter
Winter, R., & Bolden, R. (2020). Hybridity in higher education: Implications for leadership and management practice. In C. Rochester, & D. Billis (Eds.), Handbook on Hybrid Organizations (169-185). Edward Elgar Publishing

Our chapter critically explores the nature of hybridity in higher education institutions (HEI) and the implications for leadership practice. We define hybridity as a boundary condition in HEI whereby competing values and diverse institutional logics... Read More about Hybridity in higher education: Implications for leadership and management practice.

How Leaders Learn to Boost Creativity in Teams: Innovation Catalysts (2019)
Book
Sheffield, R. (2019). How Leaders Learn to Boost Creativity in Teams: Innovation Catalysts. World Scientific

The book focuses on how leaders are learning to develop the creative capabilities of their team members and themselves. Through this learning, teams are developing original approaches to their work, benefitting their customers, patients, employees an... Read More about How Leaders Learn to Boost Creativity in Teams: Innovation Catalysts.

Enhancing patient leadership and community engagement through storytelling: Reflections from rural healthcare in New Zealand (2019)
Presentation / Conference
Bolden, F., & Bolden, R. (2019, December). Enhancing patient leadership and community engagement through storytelling: Reflections from rural healthcare in New Zealand. Paper presented at International Studying Leadership Conference, UWE, Bristol

Over recent years there has been increasing emphasis on the need for community engagement and patient leadership in order to tackle health inequalities. Active community engagement is widely recognised as an essential ingredient for a successful and... Read More about Enhancing patient leadership and community engagement through storytelling: Reflections from rural healthcare in New Zealand.