Outputs (20)

Service recovery performance in a public healthcare environment: Antecedents and outcomes (2004)
Presentation / Conference
Ashill, N., Carruthers, J., & Krisjanous, J. (2004, December). Service recovery performance in a public healthcare environment: Antecedents and outcomes. Paper presented at Decision Sciences Conference, Boston, USA

A switch will induce a better pitch (2004)
Presentation / Conference
Prabhakar, G. P. (2004, November). A switch will induce a better pitch. Paper presented at pm days' 04, Vienna, Austria

The research in the field of project management has already highlighted leadership styles with respect to group and task needs in the project and individual performance levels. This paper is based on the assumptions that leadership challenges are far... Read More about A switch will induce a better pitch.

The teaching of services marketing (2004)
Presentation / Conference
Hilton, T., Hughes, T., & McDowell, R. (2004, November). The teaching of services marketing. Paper presented at Services Marketing Conference, Liverpool, UK

The nature of practical knowledge: Problematic issues with knowledge creation and dissemination in project environments (2004)
Presentation / Conference
Cicmil, S. (2004, September). The nature of practical knowledge: Problematic issues with knowledge creation and dissemination in project environments. Presented at Invited to address the project team (University of Vaasa and Vaasa Municipality) on the EU funded PROLAB project: Team integration strategies on public sector construction projects, Vaasa, Finland

Enterprise resource planning: a UK aerospace perspective (2004)
Presentation / Conference
Parry, G., Price, P., & James-Moore, M. (2004, September). Enterprise resource planning: a UK aerospace perspective. Paper presented at Proceedings of the 2004 logistics research networks annual conference, Dublin, Ireland

A switch in time saves nine (2004)
Presentation / Conference
Prabhakar, G. P., & Walker, S. (2004, August). A switch in time saves nine. Presented at Project/Program Governance, a key to Project/Program Performance?, Lille, France

Switch Leadership® is the conscious ability to manoeuvre from one leadership approach to another to enhance performance on a project. We focus on how a project manager makes the decision to apply existing leadership styles by studying practices in th... Read More about A switch in time saves nine.

The impact of switch leadership on project success (2004)
Presentation / Conference
Prabhakar, G. P. (2004, August). The impact of switch leadership on project success. Paper presented at Finnish Doctoral Program In Industrial Engineering And Management, Helsinki University of Technology, Finland

The research in the field of project management has already highlighted leadership styles with respect to group and task needs in the project, individual performance levels, this paper is based on the assumptions that leadership challenges are far mo... Read More about The impact of switch leadership on project success.

The effect of management commitment to service quality on employees performance outcomes: An empirical investigation of the New Zealand healthcare sector (2004)
Presentation / Conference
Ashill, N., Carruthers, J., & Krisjanous, J. (2004, July). The effect of management commitment to service quality on employees performance outcomes: An empirical investigation of the New Zealand healthcare sector. Paper presented at Academy of Business Administration, London, UK

Using choice experiments to study adoption processes: A pilot study (2004)
Presentation / Conference
Wiley, J., & Carruthers, J. (2004, July). Using choice experiments to study adoption processes: A pilot study. Paper presented at EIRASS Conference, Prague, Czech Republic

A switch in time saves nine (2004)
Presentation / Conference
Prabhakar, G. P., & Walker, S. (2004, July). A switch in time saves nine. Paper presented at PMI Research Conference 2004, London, UK

This paper suggests that adaptive changes in the situational leadership style adopted by the project manager toward his team during different sub-phases within the implementation phase in a project life cycle could enhance overall project performance... Read More about A switch in time saves nine.