N. Ashill
The effect of management commitment to service quality on employees performance outcomes: An empirical investigation of the New Zealand healthcare sector
Ashill, N.; Carruthers, Janet; Krisjanous, J.
Citation
Ashill, N., Carruthers, J., & Krisjanous, J. (2004, July). The effect of management commitment to service quality on employees performance outcomes: An empirical investigation of the New Zealand healthcare sector. Paper presented at Academy of Business Administration
| Presentation Conference Type | Conference Paper (unpublished) |
|---|---|
| Conference Name | Academy of Business Administration |
| Start Date | Jul 21, 2004 |
| End Date | Jul 25, 2004 |
| Publication Date | Jul 1, 2004 |
| Peer Reviewed | Peer Reviewed |
| Keywords | management commitment, service quality, employees, performance outcomes, New Zealand, healthcare sector |
| Publisher URL | http://aba.lemoyne.edu/Archives/international_program_04.htm |
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