Outputs (7)

Special Issue-Applications of reference models for supply-chain integration (2014)
Journal Article
Chan, H. K., & Kumar, V. (2014). Special Issue-Applications of reference models for supply-chain integration. Production Planning and Control, 25(13-14), 1059-1064. https://doi.org/10.1080/09537287.2013.808834

The Special Issue of Production Planning & Control, 2014 reflects the most recent advances on reference models in industrial and supply-chain applications. Liu and co-researchers study the impact of additive manufacturing (AM) in the aircraft spare p... Read More about Special Issue-Applications of reference models for supply-chain integration.

Prioritisation of operations improvement projects in the European manufacturing industry (2014)
Journal Article
Garza-Reyes, J. A., Kirkham, L., Kumar, V., & Antony, J. (2014). Prioritisation of operations improvement projects in the European manufacturing industry. International Journal of Production Research, 52(18), 5323-5345. https://doi.org/10.1080/00207543.2014.903345

To improve their competitive ability, organisations are turning towards implementing improvements into their operations and processes. Whilst operations improvement projects are often identified with relative ease, resource constraints limit the abil... Read More about Prioritisation of operations improvement projects in the European manufacturing industry.

Personal development review (PDR) process and engineering staff motivation: A case study investigation in a manufacturing firm (2014)
Journal Article
Rocha-Lona, L., Garza-Reyes, J. A., Baldwin, C., Garza-Reyes, J., & Kumar, V. (2014). Personal development review (PDR) process and engineering staff motivation: A case study investigation in a manufacturing firm. Journal of Manufacturing Technology Management, 25(6), 827-847. https://doi.org/10.1108/JMTM-01-2013-0001

© Emerald Group Publishing Limited. Purpose - The academic literature and motivational theory recognise the positive role of motivation on organisational performance and considers personal development as a key motivational factor. In practice, most o... Read More about Personal development review (PDR) process and engineering staff motivation: A case study investigation in a manufacturing firm.

Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: A collaborative decision-making approach (2014)
Journal Article
Bhattacharya, A., Mohapatra, P., Kumar, V., Dey, P. K., Brady, M., Tiwari, M. K., & Nudurupati, S. S. (2014). Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: A collaborative decision-making approach. Production Planning and Control, 25(8), 698-714. https://doi.org/10.1080/09537287.2013.798088

The purpose of this paper is to delineate a green supply chain (GSC) performance measurement framework using an intra-organisational collaborative decision-making (CDM) approach. A fuzzy analytic network process (ANP)-based green-balanced scorecard (... Read More about Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: A collaborative decision-making approach.

Ashford Castle Hotel: Epitome of an excellent service experience (2014)
Book Chapter
Kumar, V., & Brady, M. (2014). Ashford Castle Hotel: Epitome of an excellent service experience. In J. Kandampully (Ed.), Customer Experience Management: Enhancing Experience and Value Through Service Management (358-362). Dubuque, USA: Kendall Hunt Publishing Company

Ashford Castle Hotel is one of the world’s finest five star luxury hotels, located in County Mayo on the dramatic west coast of Ireland. The castle dates from the 13th century and has been continuously occupied since then. The hotel is a member of Le... Read More about Ashford Castle Hotel: Epitome of an excellent service experience.

The impact of lean methods and tools on the operational performance of manufacturing organisations (2014)
Journal Article
Belekoukias, I., Garza-Reyes, J. A., & Kumar, V. (2014). The impact of lean methods and tools on the operational performance of manufacturing organisations. International Journal of Production Research, 52(18), 5346-5366. https://doi.org/10.1080/00207543.2014.903348

Evidence suggests that lean methods and tools have helped manufacturing organisations to improve their operations and processes. However, the real effect of these methods and tools on contemporary measures of operational performance, i.e. cost, speed... Read More about The impact of lean methods and tools on the operational performance of manufacturing organisations.

Top Managers and Information Systems: ‘Crossing the Rubicon!’ (2014)
Journal Article
Loonam, J., McDonagh, J., Kumar, V., & O'Regan, N. (2014). Top Managers and Information Systems: ‘Crossing the Rubicon!’. Strategic Change, 23(3-4), 205-224. https://doi.org/10.1002/jsc.1971

Copyright © 2014 John Wiley & Sons, Ltd Supporting information systems requires both thought and action, which managers should consider in a consistent roadmap before ‘crossing the Rubicon’ to adopt such systems.