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Research Repository

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Professor Vikas Kumar


Examining the relationship between social media analytics practices and business performance in the Indian retail industry: The mediating role of customer engagement (2020)
Journal Article
Garg, P., Gupta, B., Dzever, S., Sivarajah, U., & Kumar, V. (in press). Examining the relationship between social media analytics practices and business performance in the Indian retail industry: The mediating role of customer engagement. International Journal of Information Management,

Social media analytics (SMA) is a dynamic field which has received considerable attention from both academics and management practitioners alike. A significant number of the scholarly research currently being conducted in SMA, however, is conceptual.... Read More about Examining the relationship between social media analytics practices and business performance in the Indian retail industry: The mediating role of customer engagement.

The impact of culture of quality (COQ) on the organizational performance (2019)
Conference Proceeding
Han, Y., Kumar, V., Tuyết Trương, N., & Ngoc Hoang, N. Y. (2019). The impact of culture of quality (COQ) on the organizational performance. In Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019

Culture of Quality (COQ) is regarded as an important component of TQM however this is a relatively new theme, compared to other concepts in the quality management domain. However, literature resources on this topic are relatively scarce and there is... Read More about The impact of culture of quality (COQ) on the organizational performance.

Lean Readiness Level of the Azerbaijan Construction Industry (2019)
Conference Proceeding
Aghayev, H., Arturo, J., Nadeem, S. P., Kumar, A., Kumar, V., Rocha-Lona, L., & González-Aleu, F. (in press). Lean Readiness Level of the Azerbaijan Construction Industry

This paper identifies and measures the Lean readiness of the Azerbaijan construction industry. A survey questionnaire was utilised to evaluate the Lean readiness of this industry by measuring its quality practices and to test three hypotheses. The Le... Read More about Lean Readiness Level of the Azerbaijan Construction Industry.

Learning orientation and innovation performance: The mediating role of operations strategy and supply chain integration (2019)
Journal Article
Kumar, V., Jabarzadeh, Y., Jeihooni, P., & Arturo Garza-Reyes, J. (in press). Learning orientation and innovation performance: The mediating role of operations strategy and supply chain integration. Supply Chain Management, https://doi.org/10.1108/SCM-05-2019-0209

Purpose: The purpose of this study is to explore the effect of operations strategy (cost, quality, flexibility, and delivery) and supply chain integration on innovation performance under influence of learning orientation. Design/Methodology/approac... Read More about Learning orientation and innovation performance: The mediating role of operations strategy and supply chain integration.

A Multi-Objective Linear Optimization Model for Designing Sustainable Closed-Loop Agricultural Supply Chain (2019)
Conference Proceeding
Kumar, V., Reyhani, H., Jabarzadeh, Y., Ghaffarinasab,, N., & Garza-Reyes, J. A. (in press). A Multi-Objective Linear Optimization Model for Designing Sustainable Closed-Loop Agricultural Supply Chain

Demand for agricultural products will grow by nearly 70 percent in 2050 and high volume of chemical pesticides and agricultural fertilizers along with considerable waste in this sector induces serious environmental concerns. Hence it is not a priorit... Read More about A Multi-Objective Linear Optimization Model for Designing Sustainable Closed-Loop Agricultural Supply Chain.

Supply Chain 4.0: concepts, maturity and research agenda (2019)
Journal Article
Frederico, G. F., Garza-Reyes, J. A., Anosike, A., & Kumar, V. (in press). Supply Chain 4.0: concepts, maturity and research agenda. Supply Chain Management, https://doi.org/10.1108/SCM-09-2018-0339

© 2019, Emerald Publishing Limited. Purpose: Industry 4.0 is one of the most emergent research topics attracting significant interest by researchers as well as practitioners. Many articles have been published with regards Industry 4.0; however, there... Read More about Supply Chain 4.0: concepts, maturity and research agenda.

An Investigation of the performance of nascent manufacturing firms (2019)
Journal Article
Zhang, Y., Zwiegelaar, J., & Kumar, V. (in press). An Investigation of the performance of nascent manufacturing firms. Journal of Small Business Management,

To understand the context for firms being created in the manufacturing space we explore the factors affecting performance by applying Gartners’ (2004) overarching theoretical framework. We investigate the phenomenon of nascent entrepreneurship from a... Read More about An Investigation of the performance of nascent manufacturing firms.

Categorization of supply chain sustainability risks in SMEs: A preliminary evidence from a developing country (2019)
Presentation / Conference
Sutrisno, A., Kumar, V., Handayani, D., Arief, R., Virdhian, S., & Punuhsingon, C. (2019, July). Categorization of supply chain sustainability risks in SMEs: A preliminary evidence from a developing country. Paper presented at 3rd IEOM European International Conference on Industrial Engineering and Operations Management

Small and Medium Enterprises (SMEs) are an important contributor to the global economic growth. Nevertheless, owing to their lack of managerial capability to manage the impact of business uncertainty, they are prone to business failures. To prevent t... Read More about Categorization of supply chain sustainability risks in SMEs: A preliminary evidence from a developing country.

Transport operations optimisation through lean implementation – A case study (2019)
Presentation / Conference
Deesrisak, N., Garza-Reyes, J., Nadeem, S., Kumar, N., Kumar, V., González-Aleu, F., & Villarreal, B. (2019, July). Transport operations optimisation through lean implementation – A case study. Paper presented at 3rd IEOM European International Conference on Industrial Engineering and Operations Management

Lean has benefited industries, however, the research regarding its implementation in the transportation sector is limited. Therefore, there is huge potential for the implementation of Lean in the transportation sector. With the growing population and... Read More about Transport operations optimisation through lean implementation – A case study.