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IMC, brand communications and corporate cultures: Client / advertising agency co-ordination and cohesion
Working Paper
Eagle, L. (1999). IMC, brand communications and corporate cultures: Client / advertising agency co-ordination and cohesion. Massey, New Zealand

The concept of integrated marketing communication (IMC) has received considerable coverage in the literature, but even its most ardent supporters have noted problems in translating the concept into reality. Reports on an extensive two‐phase study of... Read More about IMC, brand communications and corporate cultures: Client / advertising agency co-ordination and cohesion.

The unorganised worker: problems at work, routes to support and views on representation. The unrepresented worker survey 2004: Working Paper 2. Review of theoretical and methodological issues
Working Paper
Pollert, A. (2005). The unorganised worker: problems at work, routes to support and views on representation. The unrepresented worker survey 2004: Working Paper 2. Review of theoretical and methodological issues. Bristol

This is the second working paper from a project that explored the experience of problems at work and sources of support and advice of non-unionised workers in Britain. It explored ‘concerns’ at work – what these were, how they were perceived, whether... Read More about The unorganised worker: problems at work, routes to support and views on representation. The unrepresented worker survey 2004: Working Paper 2. Review of theoretical and methodological issues.

Link channels or how to enhance upstream-downstream relations in servitized contexts
Journal Article
Sanchez, B. O., Parry, G., Vendrell-Herrero, F., & Myrthianos, V. (2015). Link channels or how to enhance upstream-downstream relations in servitized contexts

By more closely engaging with their customer base firms create link channels which places the customer as the determinant in the process of understanding needs for value creation. To better understand the relevance and applicability of link channels,... Read More about Link channels or how to enhance upstream-downstream relations in servitized contexts.

Firm profitability during the servitization process in the music industry
Journal Article
Myrthianos, V., Vendrell-Herrero, F., Parry, G., & Bustinza, O. Firm profitability during the servitization process in the music industry. Strategic Change, 23(5-6), 317-328. https://doi.org/10.1002/jsc.1979

The music industry, as with other creative industries, has suffered a dramatic decrease in performance due to the digital disruption. While previous literature uses revenues as a proxy for performance, this paper uses profits, confirming the link... Read More about Firm profitability during the servitization process in the music industry.