All Outputs (136)

'You don't need a weatherman to know which way the wind blows': Public sector reform and its impact upon climatology scientists in the UK (2009)
Journal Article
Danford, A., Durbin, S., & Richardson, M. (2009). 'You don't need a weatherman to know which way the wind blows': Public sector reform and its impact upon climatology scientists in the UK. New Technology, Work and Employment, 24(3), 215-229. https://doi.org/10.1111/j.1468-005X.2009.00230.x

This paper provides case study analysis of the workplace experiences of British scientists working in the field of climatology. In the context of the restructuring of work organisation brought about by the interplay between the commercialisation of s... Read More about 'You don't need a weatherman to know which way the wind blows': Public sector reform and its impact upon climatology scientists in the UK.

Users' perceptions of the free, virtual-only service experience (2009)
Journal Article
Yilmazsoy, B., Saad, M., & Cicmil, S. (2009). Users' perceptions of the free, virtual-only service experience. Service Industries Journal, 29(7), 1007-1019. https://doi.org/10.1080/02642060902749856

Using two stages of large-scale empirical data collection and analysis, this article presents a first attempt to develop a scale (netQ) for measuring the quality of free, virtual-only service experience. In the first stage, based on responses to an o... Read More about Users' perceptions of the free, virtual-only service experience.

Project managers as senior executives (2009)
Report
Debourse, J., Archibald, R. D., Francois, G., Pailot, P., Poroli, C., & Prabhakar, G. P. (2009). Project managers as senior executives

Over the past five decades in the evolution of modern project management there has been little research regarding the career paths of persons working in this field: project planning and control specialists, project managers, program managers, and exe... Read More about Project managers as senior executives.

Leadership context: The importance of departments (2009)
Journal Article
Jepson, D. (2009). Leadership context: The importance of departments. Leadership and Organization Development Journal, 30(1), 36-52. https://doi.org/10.1108/01437730910927098

Purpose: The purpose of this paper is to explore empirically the importance of context on participants' understanding of leadership behaviour in 12 companies in the German and UK chemical industries. In doing so, it also seeks to review existing lite... Read More about Leadership context: The importance of departments.

Delivering complex services (2009)
Presentation / Conference
Macintyre, M., Angelis, J., Dhaliwal, J., & Parry, G. (2009, September). Delivering complex services. Paper presented at European conference on complex systems, University of Warwick, UK

Strategic thinking in family businesses (2009)
Presentation / Conference
O'Regan, N., Hughes, T., Tucker, J., & Collins, L. (2009, September). Strategic thinking in family businesses. Paper presented at British Academy of Management Conference, Brighton, UK

A critique of product and service based systems (2009)
Journal Article
Huang, X., Newnes, L., & Parry, G. (2009). A critique of product and service based systems

Mobile practice and youth tourism (2009)
Book Chapter
Knox, D. (2009). Mobile practice and youth tourism. In P. Obrador Pons, M. Crang, & P. Travlou (Eds.), Cultures of Mass Tourism: Doing the Mediterranean in the Age of Banal Mobilities (143-155). Farnham: Ashgate

This chapter explores aspects of youth tourist cultures, in particular around electronic dance music in Cyprus and Greece.

Keeping both the baby and the bathwater: Scoping a new model of political marketing communication (2009)
Journal Article
Lloyd, J. (2009). Keeping both the baby and the bathwater: Scoping a new model of political marketing communication. International Review on Public and Nonprofit Marketing, 6(2), 119-135. https://doi.org/10.1007/s12208-009-0036-7

Political communication has never been as important as it is today. International conflict and a global economic crisis have left governments seeking to justify their actions and calm the fears of their citizens. This paper offers an account of an ex... Read More about Keeping both the baby and the bathwater: Scoping a new model of political marketing communication.

Project managers’ career paths (2009)
Presentation / Conference
Prabhakar, G. P. (2009, August). Project managers’ career paths. Paper presented at 3rd Annual Project Management Symposium, University of Texas at Dallas, USA

Several apparent similarities exist between the roles and responsibilities of top level executives of large organizations of various kinds, and those of large, complex program and project managers of various program and project categories. But little... Read More about Project managers’ career paths.

Interview with Sir Mike Rake, Chairman of BT (2009)
Journal Article
O'Regan, N., & Ghobadian, A. (2009). Interview with Sir Mike Rake, Chairman of BT. Journal of Strategy and Management, 2(3), 288-295. https://doi.org/10.1108/17554250910982516

© 2009, © Emerald Group Publishing Limited. Purpose – British Telecom (BT) has achieved a classic turnaround that involved divestment and efficiency drives. This interview with Sir Mike Rake, Chairman of BT, sheds light on BT's past development and f... Read More about Interview with Sir Mike Rake, Chairman of BT.

We sell our time no more. Workers’ struggles against lean production in the British car industry (2009)
Book
Stewart, P., Richardson, M., Danford, A., Murphy, K., Richardson, T., & Wass, V. (2009). We sell our time no more. Workers’ struggles against lean production in the British car industry. London: Pluto Press

Job resourcefulness, symptoms of burnout and service recovery performance: An examination of call centre frontline employees (2009)
Journal Article
Thirkell, P., Rod, M., Ashill, N. J., & Carruthers, J. (2009). Job resourcefulness, symptoms of burnout and service recovery performance: An examination of call centre frontline employees. Journal of Services Marketing, 23(5), 338-350. https://doi.org/10.1108/08876040910973440

Purpose - This study aims to extend previous research on the relationship between role stressors and symptoms of burnout by examining the influence of job resourcefulness as a situational personality trait in the burnout process, and its impact on se... Read More about Job resourcefulness, symptoms of burnout and service recovery performance: An examination of call centre frontline employees.

Does trying to do good equate to doing no harm? ethical dimensions of social marketing (2009)
Presentation / Conference
Eagle, L., Tapp, A., Bird, S., & Spotswood, F. (2009, July). Does trying to do good equate to doing no harm? ethical dimensions of social marketing. Paper presented at Academy of Marketing Science World Congress, Oslo, Norway

Internal marketing: Focus on practice (2009)
Journal Article
Anosike, U. P., & Ahmed, P. K. (2009). Internal marketing: Focus on practice. International Journal of Management Practice, 3(4), 369-382. https://doi.org/10.1504/IJMP.2009.026962

Most studies in Internal Marketing (IM) are divorced from the realities that management practitioners encounter in the flow of everyday organisational life. Although some studies have called for the incorporation of practitioner 'voice' in IM researc... Read More about Internal marketing: Focus on practice.

The pedagogical implications of social science disciplines: service science (2009)
Presentation / Conference
Macintyre, M., Parry, G., & Grove, A. (2009, July). The pedagogical implications of social science disciplines: service science. Paper presented at The 4th international conference on interdisciplinary social sciences, Athens, Greece

Improving academic/practitioner engagement in marketing: what can we learn from other management disciplines? (2009)
Presentation / Conference
Hughes, T., Grisoni, L., O'Regan, N., & Wornham, D. (2009, July). Improving academic/practitioner engagement in marketing: what can we learn from other management disciplines?. Paper presented at Academy of Marketing Conference, Leeds Metropolitan University, Leeds, UK

Strategic thinking in family businesses (2009)
Presentation / Conference
Collins, L., O'Regan, N., Hughes, T., & Tucker, J. (2009, July). Strategic thinking in family businesses. Paper presented at IFERA 2009, Cyprus

Abstract: This practitioner orientated paper seeks to understand better how management knowledge is created, shared and disseminated in family businesses (FBs). It outlines the initial findings from an exploratory study with senior managers of 20 FBs... Read More about Strategic thinking in family businesses.

Creative development in Bion’s work group: The desire for knowledge and the pursuit of truth (2009)
Presentation / Conference
Simpson, P., French, R., & Sheffield, R. (2009, July). Creative development in Bion’s work group: The desire for knowledge and the pursuit of truth. Paper presented at 25th EGOS Colloquium, ESADE Business School, Barcelona, Spain

In this paper we seek to contribute to the extensive literature utilising Bion’s theory of group functioning by employing a more developed treatment of the work-group than is commonly employed. Whilst we continue to recognise the value of an understa... Read More about Creative development in Bion’s work group: The desire for knowledge and the pursuit of truth.

The impact of partnership and family-building on the careers of highly-qualified women: issues for effective management practice (2009)
Presentation / Conference
Wilton, N. (2009, July). The impact of partnership and family-building on the careers of highly-qualified women: issues for effective management practice. Paper presented at Ninth International Conference on Knowledge, Culture and Change in Organisations, Boston, MA. USA

The dramatic rise in female labour market participation over the last twenty years in the UK has led to a significant growth in the proportion of dual-career couples and working parents. For example, the Office for National Statistics report that the... Read More about The impact of partnership and family-building on the careers of highly-qualified women: issues for effective management practice.