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CRM masterclasses: lessons from the frontline

Hughes, Tim

Authors

Tim Hughes Tim.Hughes@uwe.ac.uk
Professor in Applied Marketing



Citation

Hughes, T. (2003, July). CRM masterclasses: lessons from the frontline. Paper presented at Academy of Marketing Conference, Birmingham, UK

Presentation Conference Type Conference Paper (unpublished)
Conference Name Academy of Marketing Conference
Conference Location Birmingham, UK
Start Date Jul 1, 2003
End Date Jul 1, 2003
Publication Date Jan 1, 2003
Peer Reviewed Not Peer Reviewed
Keywords CRM
Public URL https://uwe-repository.worktribe.com/output/1073503
Publisher URL http://www.academyofmarketing.org/index.php?option=com_content&view=article&id=284&Itemid=221