Researching the passenger experience of bus travel
(2012)
Presentation / Conference
Clayton, W. (2012, November). Researching the passenger experience of bus travel. Presented at Transport Statistics User Group - 21, Transport for London, London, UK
Key questions: “What’s actually going on on the bus?” “How might this knowledge be used to improve passengers’ experiences, market the bus, and help bring about important policy outcomes (i.e. help make the bus more attractive)?” There has b... Read More about Researching the passenger experience of bus travel.