Satisfaction guaranteed: Press complaints systems under scrutiny
(2004)
Other
Cookson, R., & Jempson, M. (2004). Satisfaction guaranteed: Press complaints systems under scrutiny. Bristol
This study was funded by the Camden Trust and The MediaWise Trust. Many of its recommendations for reform of PCC procedures and the Editor's Code of Practice have subsequently been adopted, and influenced Ofcom Codes and procedures and those of the B... Read More about Satisfaction guaranteed: Press complaints systems under scrutiny.