Complex engineering service: Concepts and research
(2011)
Book
Ng, I., Parry, G., Wilde, P., McFarlane, D., & Tasker, P. (. (2011). Complex engineering service: Concepts and research. London: Springer
For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood. Taking a trans-disciplin... Read More about Complex engineering service: Concepts and research.