The emergent role of user innovation in reshaping traveler information services
(2012)
Book Chapter
Lyons, G., Jain, J., Mitchell, V., & May, A. (2012). The emergent role of user innovation in reshaping traveler information services. In F. Geels, R. Kemp, G. Dudley, & G. Lyons (Eds.), Automobility in Transition? A Socio-Technical Analysis of Sustainable Transport (268-285). New York: Routledge