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All Outputs (7)

Bhaskar and critical realism (2014)
Book Chapter
Fleetwood, S. (2014). Bhaskar and critical realism. In P. Adler, P. Du Gay, G. Morgan, & M. Reed (Eds.), Oxford Handbook of Sociology, Social Theory and Organisation Studies: Contemporary Currents (182-219). Oxford: Oxford University Press

Ubuntu (2014)
Book Chapter
Bolden, R. (2014). Ubuntu. In D. Coghlan, & M. Brydon-Miller (Eds.), The SAGE Encyclopedia of Action Research. London: SAGE

The concept of Ubuntu is an alternative to individualistic and utilitarian philosophies that tend to dominate in the West. It is a Zulu/Xhosa word, with parallels in many other African languages, which is most directly translated into English as ‘hu... Read More about Ubuntu.

Ashford Castle Hotel: Epitome of an excellent service experience (2014)
Book Chapter
Kumar, V., & Brady, M. (2014). Ashford Castle Hotel: Epitome of an excellent service experience. In J. Kandampully (Ed.), Customer Experience Management: Enhancing Experience and Value Through Service Management (358-362). Dubuque, USA: Kendall Hunt Publishing Company

Ashford Castle Hotel is one of the world’s finest five star luxury hotels, located in County Mayo on the dramatic west coast of Ireland. The castle dates from the 13th century and has been continuously occupied since then. The hotel is a member of Le... Read More about Ashford Castle Hotel: Epitome of an excellent service experience.

Informal sector employment opportunities in Sub-Saharan Africa: Legitimate or illegal? (2014)
Book Chapter
Anosike, P., & Ahmed, P. (2014). Informal sector employment opportunities in Sub-Saharan Africa: Legitimate or illegal?. In S. Nwankwo, & K. Ibeh (Eds.), The Routledge Companion to Business in Africa. London: Taylor & Francis (Routledge). https://doi.org/10.4324/9780203093146-35

In this chapter questions about the legality and the legitimacy of the informal sector as a viable economic form in sub-Saharan Africa is examined from an emerging but a neglected intellectual perspective. Using a neoliberal–Marxist theoretical stanc... Read More about Informal sector employment opportunities in Sub-Saharan Africa: Legitimate or illegal?.