All Outputs (2)

Exploring enterprise social systems & organisational change: Implementation in a digital age (2016)
Journal Article
Kumar, V., Loonam, J., Allen, J. P., & Sawyer, S. (2016). Exploring enterprise social systems & organisational change: Implementation in a digital age. Journal of Information Technology, 31(2), 97-100. https://doi.org/10.1057/jit.2016.13

Information systems (IS), since their introduction into organisations over five decades ago, have promised to streamline business processes, integrate disparate systems, increase innovation, and offer greater competitive advantage. Over the past deca... Read More about Exploring enterprise social systems & organisational change: Implementation in a digital age.

Managing reverse exchanges in service supply chains (2016)
Journal Article
Garza-Reyes, J. A., Kumar, V., Amorim, M., Bhattacharya, A., & Garza, J. (2016). Managing reverse exchanges in service supply chains. Supply Chain Management, 21(2), 157-165. https://doi.org/10.1108/SCM-12-2015-0467

© 2016, © Emerald Group Publishing Limited. Purpose – This study aims to address the management of reverse flows in the context of service supply chains. The study builds on the characteristics of services production reported in literature to: identi... Read More about Managing reverse exchanges in service supply chains.