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Contracts: “Help wanted” to deliver advanced services (2022)
Conference Proceeding
Alves, K., West, S., & Oliver, S. (2022). Contracts: “Help wanted” to deliver advanced services. In Competitive Advantage in the Digital Economy (CADE 2022). https://doi.org/10.1049/icp.2022.2057

Technology-supported business models, such as Product-Service Systems, Servitization, and Advanced Services rely on the co-creation of value that emerges during engagements between customers and suppliers. This value must be clearly identified in ord... Read More about Contracts: “Help wanted” to deliver advanced services.

Contracts for advanced services: A playbook to guide from concept to completion (2022)
Report
Alves, K., West, S., Stoll, O., & van der Valk, W. (in press). Contracts for advanced services: A playbook to guide from concept to completion. DEAS Network+

Manufacturing firms are increasingly moving from product sellers to providing a bundle of products and services. This shift allows the customisation of value propositions for each customer, providing competitive advantage. These new offerings are evo... Read More about Contracts for advanced services: A playbook to guide from concept to completion.

Process and economic evaluation of the ODI R&D programme: Final report (2021)
Report
Alves, K., Tava, F., Whittard, D., Green, E., Beata Kreft, M., & Ritchie, F. (2021). Process and economic evaluation of the ODI R&D programme: Final report. London: Open Data Institute

The Open Data Institute was funded by Innovate UK to undertake a major programme of Research and Development on "Data Innovation for the UK", which was re-scoped and funded on a yearly basis for a total of 4 years (called, for short, "The R&D program... Read More about Process and economic evaluation of the ODI R&D programme: Final report.

Runners, repeaters, strangers and aliens: Operationalising efficient output disclosure control (2020)
Journal Article
Alves, K., & Ritchie, F. (2020). Runners, repeaters, strangers and aliens: Operationalising efficient output disclosure control. Statistical Journal of the IAOS, 36(4), 1281-1293. https://doi.org/10.3233/SJI-200661

Statistical agencies and other government bodies increasingly use secure remote research facilities to provide access to sensitive data for research and analysis by internal staff and third parties. Such facilities depend on human intervention to ens... Read More about Runners, repeaters, strangers and aliens: Operationalising efficient output disclosure control.

How additive manufacturing allows products to absorb variety in use: Empirical evidence from the defensive industry (2020)
Journal Article
Davies, P., Parry, G., Alves, K., & Ng, I. (2022). How additive manufacturing allows products to absorb variety in use: Empirical evidence from the defensive industry. Production Planning and Control, 33(2-3), 175-192. https://doi.org/10.1080/09537287.2020.1810763

The normative assumption holds that a product’s structural and functional elements are fixed pre-production to support manufacturing efficiency. Firms servitizing are faced with delivering resources for customers in context and absorbing contextual v... Read More about How additive manufacturing allows products to absorb variety in use: Empirical evidence from the defensive industry.