Professor Vikas Kumar's Outputs (17)

An investigation of performance of nascent manufacturing firms (2020)
Journal Article

To understand the context for firms being created in the manufacturing space we explore the factors affecting performance by applying Gartner et al.’s overarching theoretical framework. We investigate the phenomenon of nascent entrepreneurship from a... Read More about An investigation of performance of nascent manufacturing firms.

Examining the relationship between social media analytics practices and business performance in the Indian retail and IT industries: The mediation role of customer engagement (2020)
Journal Article

Social media analytics (SMA) is a dynamic field which has received considerable attention from both academics and management practitioners alike. A significant number of the scholarly research currently being conducted in SMA, however, is conceptual.... Read More about Examining the relationship between social media analytics practices and business performance in the Indian retail and IT industries: The mediation role of customer engagement.

Challenges to the transformational role of university in regional innovation system (2015)
Presentation / Conference Contribution

A review of literature recognizes that universities play an important role towards regional innovation system and the innovation systems in China differ from the one in advanced marketing economies. Over the past decade, some university mergers took... Read More about Challenges to the transformational role of university in regional innovation system.

In-depth study of decoupling point as a reference model: An application for health service supply chain (2014)
Journal Article

© 2013 © 2013 Taylor & Francis. This paper reports the findings from a case study research about in-depth analysis of decoupling point as a reference model to address a particular management dilemma. Managers from a health service organisation cont... Read More about In-depth study of decoupling point as a reference model: An application for health service supply chain.

The transformational role of University in regional innovation system: The case of Zhengzhou University in China (2014)
Presentation / Conference Contribution

Supplier replenishment policy using e-Kanban: A framework for successful implementation (2014)
Journal Article

This paper provides generic implementation guidelines for an electronic supplier Kanban in the form of an eight-step implementation Framework. This has been tested, proven and realised, providing a clear process to follow. The steps provide a clear p... Read More about Supplier replenishment policy using e-Kanban: A framework for successful implementation.

Investigating key antecedents of customer satisfaction in B2B information service firms (2014)
Presentation / Conference Contribution

Service sector has grown significantly over the years and now is one of the major contributors of the Gross Domestic Product (GDP) of most of the developed and developing economies. Within the service sector, information economy has grown significant... Read More about Investigating key antecedents of customer satisfaction in B2B information service firms.

Exploring the application of quality improvement programmes and ISO standards in the Indian marble mining sector (2014)
Journal Article

In this era of globalisation, as competition intensifies, providing quality products and services has become a competitive advantage and a need to ensure survival. To ensure such competitive advantage, organisations of different industries around the... Read More about Exploring the application of quality improvement programmes and ISO standards in the Indian marble mining sector.

Building quality management systems: Selecting the right methods and tools (2013)
Book

A comparative study of the implementation status of lean Six Sigma in South Korea and the UK (2013)
Book Chapter

© Springer International Publishing Switzerland 2013. Fierce competition and more complex customer needs and demands have forced organizations to continuously improve their operations and the quality of their products and services. Over the last deca... Read More about A comparative study of the implementation status of lean Six Sigma in South Korea and the UK.

Lean six sigma supply chain case study: Aircraft shipment improvement in a pharmaceutical company (2013)
Book Chapter

© Springer International Publishing Switzerland 2013. Distribution is an important activity in the integrated supply-chain management for pharmaceutical products, especially when these goods have to travel long distances from manufacturing facilities... Read More about Lean six sigma supply chain case study: Aircraft shipment improvement in a pharmaceutical company.

Selection and ranking of low cost countries for outsourcing and offshoring in the manufacturing sector (2013)
Presentation / Conference Contribution

With the advent of globalisation, there is a need for companies to gain and sustain a competitive advantage. Outsourcing and offshoring are strategies often employed by organisations to sustain and gain such competitive advantage. This paper focuses... Read More about Selection and ranking of low cost countries for outsourcing and offshoring in the manufacturing sector.

Dependability a key element for achieving competitive advantage: A study of information service firms (2013)
Presentation / Conference Contribution

© IFIP International Federation for Information Processing 2013. In the current economic climate and intense competitive environment achieving sustainable competitive advantage has become vital for any organisation’s survival. Organisations around th... Read More about Dependability a key element for achieving competitive advantage: A study of information service firms.

A CBFSA approach to resolve the distributed manufacturing process planning problem in a supply chain environment (2012)
Journal Article

In this competitive world cost and lead time reduction are of prime concern for manufacturing firms. To achieve this objective manufacturing entities are adopting several management philosophies such as Total Quality Management (TQM), just-in-time (J... Read More about A CBFSA approach to resolve the distributed manufacturing process planning problem in a supply chain environment.

Managing warehousing in an agile supply chain environment: An F-AIS algorithm based approach (2011)
Journal Article

In recent years, application of the agile concept in the manufacturing sector has been researched extensively to reduce the varying effect of customer demands. However, most of the research work is focused on the shop floor of different manufacturing... Read More about Managing warehousing in an agile supply chain environment: An F-AIS algorithm based approach.

The impact of operations performance on customer loyalty (2010)
Journal Article

This research develops a longitudinal study that builds upon previous findings that operations performance of service delivery can positively affect customer satisfaction, further extending this verdict to point out operations performance as a direct... Read More about The impact of operations performance on customer loyalty.

The relevance of outsourcing and leagile strategies in performance optimization of an integrated process planning and scheduling model (2009)
Journal Article

Over the past few years growing global competition has forced the manufacturing industries to upgrade their old production strategies with the modern day approaches. As a result, recent interest has been developed towards finding an appropriate polic... Read More about The relevance of outsourcing and leagile strategies in performance optimization of an integrated process planning and scheduling model.