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Crowdfunding innovations in emerging economies: Risk and credit control in peer-to-peer lending network platforms (2020)
Journal Article
Nisar, T. M., Prabhakar, G., & Torchia, M. (2020). Crowdfunding innovations in emerging economies: Risk and credit control in peer-to-peer lending network platforms. Strategic Change, 29(3), 355-361. https://doi.org/10.1002/jsc.2334

Peer‐to‐peer (P2P) lending has emerged as a network form of crowdfunding that facilitates the loan originations outside the traditional banking model. In China, the combination of imperfect financial development and Internet technology has led to the... Read More about Crowdfunding innovations in emerging economies: Risk and credit control in peer-to-peer lending network platforms.

An exploration of differences between professional advancement of project managers based on their gender in operations-driven and project-driven organizations (2019)
Presentation / Conference
Prabhakar, G., & Nisar, T. (2019, December). An exploration of differences between professional advancement of project managers based on their gender in operations-driven and project-driven organizations. Presented at 2nd International Conference on Industrial and Mechanical Engineering and Operations Management (IMEOM 2019), Dhaka, Bangladesh

This paper discusses results of an exploratory study conducted on project and operations managers. The study aims to investigate the difference between the professional advancement of project and operations managers based on their gender. It also att... Read More about An exploration of differences between professional advancement of project managers based on their gender in operations-driven and project-driven organizations.

A qualitative review of the contribution of military leadership to the humanitarian supply chain operations (2019)
Presentation / Conference
Tynan, M. P., Prabhakar, G., & Nisar, T. (2019, July). A qualitative review of the contribution of military leadership to the humanitarian supply chain operations. Paper presented at 3rd IEOM European International Conference on Industrial Engineering and Operations Management, Pilsen, Czech Republic

The humanitarian operations arena and the Humanitarian Supply Chain (HSC) in response to crises or disasters are times where the need for leadership is paramount. Similar challenges to those of the HSC are encountered by the military in operations,... Read More about A qualitative review of the contribution of military leadership to the humanitarian supply chain operations.

Effect of best management practices on the performance and productivity of small firms (2019)
Journal Article
Nisar, T. M., Kumar, N., & Prabhakar, G. (2019). Effect of best management practices on the performance and productivity of small firms. Production Planning and Control, 30(10-12), 919-934. https://doi.org/10.1080/09537287.2019.1582100

© 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group. Recent research on productivity finds that best management practices are a crucial but neglected element in explaining firm productivity. This stream of research also focuses on... Read More about Effect of best management practices on the performance and productivity of small firms.

Sharing economy and the lodging websites: Antecedents and mediators of accommodation purchase intentions (2019)
Journal Article
Nisar, T. M., Hajli, N., Prabhakar, G., & Dwivedi, Y. (2019). Sharing economy and the lodging websites: Antecedents and mediators of accommodation purchase intentions. Information Technology and People, https://doi.org/10.1108/ITP-06-2018-0297

© 2019, Emerald Publishing Limited. Purpose: The purpose of this paper is to understand the main determinants that affect accommodation purchase intentions through lodging websites in sharing economy context. This industry differs from the hotel indu... Read More about Sharing economy and the lodging websites: Antecedents and mediators of accommodation purchase intentions.

Facebook usage and mental health: An empirical study of role of non-directional social comparisons in the UK (2019)
Journal Article
Nisar, T. M., Prabhakar, G., Ilavarasan, P. V., & Baabdullah, A. M. (2019). Facebook usage and mental health: An empirical study of role of non-directional social comparisons in the UK. International Journal of Information Management, 48, 53-62. https://doi.org/10.1016/j.ijinfomgt.2019.01.017

© 2019 Elsevier Ltd The present paper explores the relationship between nature of Facebook usage, non-directional comparisons and depressive syndromes. The extant research on linkage between social media usage and mental health is inconclusive. The p... Read More about Facebook usage and mental health: An empirical study of role of non-directional social comparisons in the UK.

Up the ante: Electronic word of mouth and its effects on firm reputation and performance (2019)
Journal Article
Nisar, T. M., Prabhakar, G., Ilavarasan, P., & Baabdullah, A. (2020). Up the ante: Electronic word of mouth and its effects on firm reputation and performance. Journal of Retailing and Consumer Services, 53, https://doi.org/10.1016/j.jretconser.2018.12.010

Prior management research on firm reputation has acknowledged the importance of word of mouth (WOM) in influencing key choices made by businesses, as well as by individuals. In recent developments, Internet-based WOM forums aggregate vast amounts of... Read More about Up the ante: Electronic word of mouth and its effects on firm reputation and performance.

Sports clubs’ use of social media to increase spectator interest (2018)
Journal Article
Nisar, T. M., Prabhakar, G., & Patil, P. P. (2018). Sports clubs’ use of social media to increase spectator interest. International Journal of Information Management, 43, 188-195. https://doi.org/10.1016/j.ijinfomgt.2018.08.003

© 2018 Elsevier Ltd This research aims to give an insight into social media as an online marketing medium used by sports clubs. The research intention is to understand how social media is used to increase customer interactivity and spectator interest... Read More about Sports clubs’ use of social media to increase spectator interest.

Social media information benefits, knowledge management and smart organizations (2018)
Journal Article
Nisar, T. M., Prabhakar, G. P., & Strakova, L. (2019). Social media information benefits, knowledge management and smart organizations. Journal of Business Research, 94, 264-272. https://doi.org/10.1016/j.jbusres.2018.05.005

© 2018 Elsevier Inc. Social technologies can provide a potent means for organizations to manage their information flows and thus induce changes in their knowledge management (KM) systems, which can then be linked to performance improvements. This pap... Read More about Social media information benefits, knowledge management and smart organizations.

Trains and Twitter: Firm generated content, consumer relationship management and message framing (2018)
Journal Article
Nisar, T. M., & Prabhakar, G. P. (2018). Trains and Twitter: Firm generated content, consumer relationship management and message framing. Transportation Research Part A: Policy and Practice, 113, 318-334. https://doi.org/10.1016/j.tra.2018.04.026

© 2018 Elsevier Ltd In this paper, we examine the impact of Twitter content on users’ train journeys and how train providers’ message framing moderates these relationships. Framing regards the way in which messages are worded concerning a particular... Read More about Trains and Twitter: Firm generated content, consumer relationship management and message framing.

Crowdsourcing, co-creation and crowdfunding in the video-game industry (2018)
Book Chapter
Al-Ghamdi, D., Nisar, T., Prabhakar, G. P., & Strakova, L. (2018). Crowdsourcing, co-creation and crowdfunding in the video-game industry. In D. Khuong Nguyen, S. Boubaker, & D. Cumming (Eds.), Handbook of Finance and SustainabilityEdward Elgar

Crowdsourcing, co-creation and crowdfunding in the video-game industry

Whistleblowing: When do employees act to ‘blow the whistle’? (2018)
Journal Article
Nisar, T. M., Prabhakar, G., & Torchia, M. (2019). Whistleblowing: When do employees act to ‘blow the whistle’?. Organizational Dynamics, 48(1), 44-49. https://doi.org/10.1016/j.orgdyn.2018.03.003

The importance of eliminating fraud, illegal activities and generally unethical practices has always been of paramount significance in the corporate world. Thus, whistleblowing has become ever more important. Over the past years, organizations have a... Read More about Whistleblowing: When do employees act to ‘blow the whistle’?.

Understanding customer satisfaction in the UK quick service restaurant industry: The influence of the tangible attributes of perceived service quality (2018)
Journal Article
Nguyen, Q., Nisar, T., Knox, D., & Prabhakar, G. P. (2018). Understanding customer satisfaction in the UK quick service restaurant industry: The influence of the tangible attributes of perceived service quality. British Food Journal, 120(6), 1207-1222. https://doi.org/10.1108/BFJ-08-2017-0449

© 2018, Emerald Publishing Limited. Purpose: The purpose of this paper is to examine the impact of the five dimensions of service quality on customer satisfaction in the UK fast food market and to indicate which factors among the five dimensions have... Read More about Understanding customer satisfaction in the UK quick service restaurant industry: The influence of the tangible attributes of perceived service quality.

Critical success factors for build-operate-transfer (BOT) projects in China (2017)
Journal Article
Yang, J., Nisar, T., & Prabhakar, G. P. (2017). Critical success factors for build-operate-transfer (BOT) projects in China. Irish Journal of Management, 36(3), 147-161. https://doi.org/10.1515/ijm-2017-0016

This study aims to create a list of CSFs for China’s BOT projects to help organizations achieve project success. We first describe the role of CSFs in terms of three broad categories of whether BOT projects adopt strategies for risk transfer, the deg... Read More about Critical success factors for build-operate-transfer (BOT) projects in China.

Sustainable animal farming and food security: Exploring the interplay of Hakuna Matata and Ubuntu with Guanxi and Vasudhaiva Kutumbakam (2017)
Presentation / Conference
Prabhakar, G. P. (2017, November). Sustainable animal farming and food security: Exploring the interplay of Hakuna Matata and Ubuntu with Guanxi and Vasudhaiva Kutumbakam. Paper presented at Strengthening Food Security through Integrated Earth Observations & Ecological Assessments of Ecosystem Services in Kenya

This work presents a Case Study on Donkeys. In Kenya, Donkeys are facing extinction and this white paper attempts highlight their plight and possible solutions to resolving this issue.

Exploring the key drivers behind the adoption of mobile banking services (2017)
Journal Article
Nisar, T. M., & Prabhakar, G. (2017). Exploring the key drivers behind the adoption of mobile banking services. Journal of Marketing Analytics, 5(3-4), 153-162. https://doi.org/10.1057/s41270-017-0023-5

This research examines the main drivers behind the adoption of mobile banking, a concept that has revolutionized the day-to-day activities of humans. A review of relevant literature on the topic, leads us toward testing the following key hypotheses:... Read More about Exploring the key drivers behind the adoption of mobile banking services.

What factors determine e-satisfaction and consumer spending in e-commerce retailing? (2017)
Journal Article
Prabhakar, G., Nisar, T. M., Nisar, T., & Prabhakar, G. P. (2017). What factors determine e-satisfaction and consumer spending in e-commerce retailing?. Journal of Retailing and Consumer Services, 39, 135-144. https://doi.org/10.1016/j.jretconser.2017.07.010

© 2017 Elsevier Ltd Evidently, the Internet has resulted in a fundamental shift in retailing practice, creating a shift in both consumer and business behavior, which has been compared to that of the Industrial Revolution. The purpose of this paper is... Read More about What factors determine e-satisfaction and consumer spending in e-commerce retailing?.

The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country (2017)
Journal Article
Truong, N., Nisar, T., Knox, D., & Prabhakar, G. P. (2017). The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country. International Journal of Culture, Tourism and Hospitality Research, 11(4), 608-627. https://doi.org/10.1108/IJCTHR-11-2016-0111

© 2017, © Emerald Publishing Limited. Purpose: The purpose of this paper is to investigate the service quality of full-service restaurants in Vietnam to explore possible factors that may impact customer perception, which subsequently influences custo... Read More about The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country.

Risk factors for project success in the Chinese construction industry (2017)
Journal Article
Prabhakar, G., Wu, Z., Nisar, T., Kapletia, D., & Prabhakar, G. P. (2017). Risk factors for project success in the Chinese construction industry. Journal of Manufacturing Technology Management, 28(7), 850-866. https://doi.org/10.1108/JMTM-02-2017-0027

Purpose – To achieve project success, an effective project risk management procedure is inevitable. The purpose of this paper is to investigate the influence of risk factors on project success in the Chinese construction industry context. Design/meth... Read More about Risk factors for project success in the Chinese construction industry.

Click and Collect (C&C): : measuring the effects of an online multi-channel sales strategy (2017)
Presentation / Conference
Prabhakar, G., & Nisar, T. (2017, May). Click and Collect (C&C): : measuring the effects of an online multi-channel sales strategy. Paper presented at The EMAC (European Marketing Academy) 46th Annual Conference, Groningen, Netherlands

Click and collect (C&C) has become a staple of a successful multi-channel retail strategy in recent years. Consequently, this paper aims to explore and assess the impacts of C&C within a large chain store retailer. We compare how firms have had to ad... Read More about Click and Collect (C&C): : measuring the effects of an online multi-channel sales strategy.


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