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Sharing economy and the lodging websites: Antecedents and mediators of accommodation purchase intentions

Nisar, Tahir M.; Hajli, Nick; Prabhakar, Guru; Dwivedi, Yogesh

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Authors

Tahir M. Nisar

Nick Hajli

Yogesh Dwivedi



Abstract

© 2019, Emerald Publishing Limited. Purpose: The purpose of this paper is to understand the main determinants that affect accommodation purchase intentions through lodging websites in sharing economy context. This industry differs from the hotel industry because it is a community marketplace with a growing community of users where renters can monetize their extra space and list their properties to an audience of millions while travelers can find unique accommodation at any price point. Design/methodology/approach: The authors examine factors such as perceived lodging value, perceived lodging price, lodging information, online lodging reviews, trust with the host, website usability and perceived privacy/security of the website, and measure their relationships with purchase intentions. Based on an online survey data, the structural model test outcomes explain the direct effect of the exogenous variables on purchase intentions and the mediating effect of perceived lodging value between perceived lodging price and purchase intentions. Findings: The study demonstrates that the six latent factors and proposed associations have positive effects on purchase intentions. Thus, enterprises operating in the online lodging industry should consider these elements as key antecedents of lodging purchase intentions. Originality/value: Lodging websites operate in a highly competitive market where they have to compete with hotel operators, hostels, bed and breakfasts and hotel comparison websites in current sharing economy. In addition, consumers usually spend a great deal of time and effort on online pre-purchase evaluation because of the ease of the information gathering process where consumers can find a wide variety of options online. Therefore, understanding the drivers that convert browsers into renters is a topic of great interest among marketing managers in the current sharing economy context.

Citation

Nisar, T. M., Hajli, N., Prabhakar, G., & Dwivedi, Y. (2020). Sharing economy and the lodging websites: Antecedents and mediators of accommodation purchase intentions. Information Technology and People, 33(3), 873-896. https://doi.org/10.1108/ITP-06-2018-0297

Journal Article Type Article
Acceptance Date Mar 13, 2019
Online Publication Date Apr 30, 2019
Publication Date Jul 1, 2020
Deposit Date Mar 14, 2019
Publicly Available Date Mar 29, 2024
Journal Information Technology and People
Print ISSN 0959-3845
Publisher Emerald
Peer Reviewed Peer Reviewed
Volume 33
Issue 3
Pages 873-896
DOI https://doi.org/10.1108/ITP-06-2018-0297
Keywords lodging websites, sharing economy, purchase intention, trust, privacy/security, structural equation model
Public URL https://uwe-repository.worktribe.com/output/846981
Publisher URL https://doi.org/10.1108/ITP-06-2018-0297
Additional Information This is the author's accepted manuscript. The final published version is available here: https://doi.org/10.1108/ITP-06-2018-0297

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