Project universe: Esourcing strategy
(2014)
Presentation / Conference Contribution
Outputs (660)
The Indian business leader: An exploration of religious and cultural impact on organisational dynamics (2014)
Presentation / Conference Contribution
In recent years a number of very public scandals involving the leadership of large international organisations and the ethical and moral stance adopted by business leaders have attracted media frenzy. Collins (2001) suggests that successful leaders a... Read More about The Indian business leader: An exploration of religious and cultural impact on organisational dynamics.
Assessing the impact of inter-firm relationships on supply chain quality management practices (2014)
Presentation / Conference Contribution
Purpose: Inter-firm relationship has long been considered as a fundamental ingredient for the successful implementation of quality management practices. This importance has been echoed in Deming’s (1986) comment in that the synergy of closer relati... Read More about Assessing the impact of inter-firm relationships on supply chain quality management practices.
Just what the doctor ordered: Measuring service quality in GP practices (2014)
Presentation / Conference Contribution
This paper presents the findings from a research project looking at the measurement of service quality in English GP Surgeries. It uses an expert panel to classify questions from an existing large scale survey into the SERVQUAL dimensions, which are... Read More about Just what the doctor ordered: Measuring service quality in GP practices.
A through-life costing methodology for use in product-service-systems (2014)
Journal Article
Availability-based contracts which provide customers with the use of assets such as machines, ships, aircraft platforms or subsystems like engines and avionics are increasingly offered as an alternative to the purchase of an asset and separate suppor... Read More about A through-life costing methodology for use in product-service-systems.
The effect of a bilingual learning mode on the establishment of lexical semantic representations in the L2 (2014)
Journal Article
Deliberate vocabulary learning is common in the L2, however, questions remain about most efficient and effective forms of this learning approach. Bilingual models of L2 word learning and processing can be used to make predictions about outcomes of le... Read More about The effect of a bilingual learning mode on the establishment of lexical semantic representations in the L2.
Firm profitability during the servitization process in the music industry
Journal Article
The music industry, as with other creative industries, has suffered a dramatic decrease in performance due to the digital disruption. While previous literature uses revenues as a proxy for performance, this paper uses profits, confirming the link... Read More about Firm profitability during the servitization process in the music industry.
Cutting cost in service systems: Are you running with scissors? (2014)
Journal Article
A rigorous link between the domains of cost estimation, systems theory and accident investigation reveals fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of systems, particularly service... Read More about Cutting cost in service systems: Are you running with scissors?.
Value and servitization; Creating complex deployed responsive services (2014)
Journal Article
This paper presents a value framework which captures how manufacturing engineering firms are transforming from product to complex service provision where the service is delivered within the customer’s dynamic environment and their ability to capture... Read More about Value and servitization; Creating complex deployed responsive services.
An ERP knowledge transfer framework for strategic decisions in knowledge management in organization (2014)
Journal Article
Enterprise Resource Planning (ERP) system implementation requires wide range of knowledge from various parties and transferring the right amount of knowledge between individuals during implementation is of paramount importance. Hence, ERP knowledge t... Read More about An ERP knowledge transfer framework for strategic decisions in knowledge management in organization.
Future for offshore wind energy in the United Kingdom: The way forward (2014)
Journal Article
The majority of our energy demand is satisfied by the combustion of fossil fuels, such as coal, oil and gas. This has resulted in our fossil fuel resources being vastly reduced and has increased the carbon dioxide content in the atmosphere which is c... Read More about Future for offshore wind energy in the United Kingdom: The way forward.
Sustainability, NGOs, and commerce: An interview with R.M.S. Liberhan, Executive Director of India Habitat Centre (2014)
Journal Article
Sustainability, India, India habitat centre
Knowledge management in China’s organisations (2014)
Book Chapter
The role of relationships in building capabilities for social innovation: The case of social enterprises (2014)
Thesis
Increasing societal problems in social welfare, governmental and state systems, and recent cuts in public spending, have raised interest in the role of social innovation as a means of providing potential solutions. Social innovation is defined as the... Read More about The role of relationships in building capabilities for social innovation: The case of social enterprises.
Gamification and entrepreneurial intentions: A theoretical and methodological approach (2015)
Presentation / Conference Contribution
Purpose: This study is part of an ongoing research project that aims at investigating the moderating role of gamification on entrepreneurial intentions. Design/methodology/approach: A quantitative research strategy has been designed suggesting the u... Read More about Gamification and entrepreneurial intentions: A theoretical and methodological approach.
A review and comparative analysis of the Russian Federation Government Quality Award (2015)
Journal Article
© 2015, Emerald Group Publishing Limited. Purpose – The paper aims to present a review and comparison of the Russian Federation Government Quality Award (RFGQA) with the three major business excellence models, Malcolm Baldrige National Quality Award... Read More about A review and comparative analysis of the Russian Federation Government Quality Award.
In-depth study of decoupling point as a reference model: An application for health service supply chain (2014)
Journal Article
© 2013 © 2013 Taylor & Francis. This paper reports the findings from a case study research about in-depth analysis of decoupling point as a reference model to address a particular management dilemma. Managers from a health service organisation cont... Read More about In-depth study of decoupling point as a reference model: An application for health service supply chain.
Leadership insights from the top: Exploring leadership through the narratives of CEOs in India (2015)
Journal Article
This paper highlights the corporate and non-corporate leadership practices in India, the effect of culture on such practices and how these drive management philosophies. Semi structured interviews were conducted with CEOs from India. The findings pro... Read More about Leadership insights from the top: Exploring leadership through the narratives of CEOs in India.
Strategic factors of servitization in the pharmaceutical industry and the impact on performance (2015)
Presentation / Conference Contribution
This study reflects the results from an ongoing research project that is currently being conducted in different countries. The strategic vision of the pharmaceutical service providers (distributors) should be clearly improved with the findings from t... Read More about Strategic factors of servitization in the pharmaceutical industry and the impact on performance.
A conceptual framework for the implementation of quality management systems (2015)
Journal Article
© 2014 Taylor & Francis. Some evidence suggests that Quality Management Systems (QMSs) make a positive contribution towards the competitiveness of organisations. However, evidence also suggests that organisations find their implementation difficult... Read More about A conceptual framework for the implementation of quality management systems.