Factors affecting communication quality in project teams

Dzieko?ski, Krzysztof

Abstract

Communication planning in project teams is one of the fundamental tasks of project managers. Despite the fact that model of the communication process is well described in the literature, few studies have focused on detailed measures of the process and relationship between them and quality of communication. This issue is relevant in the context of the project based sector which is the construction industry. The aim of this article is to present the model of communication quality in construction project team and relationship between its elements. Research was done on a sample of 25 construction project managers. Factor analysis and multiple regression were used to create and validate model. Results allow to identify three factors: associated with the sender, the organization of the communication process and the recipient. The greatest impact on quality of communication in the construction project teams have factors related to the organization of the process of communication.

• Journal Article Type: Article
• Acceptance Date: Apr 12, 2017
• Publication Date: May 1, 2017
• Deposit Date: Apr 24, 2017
• Publicly Available Date: May 3, 2017
• Journal: Przeglad Organizacji
• Print ISSN: 0137-7221
• Peer Reviewed: Peer Reviewed
• Volume: 3
• Pages: 60-66
• Keywords: project management, communication, construction industry, factor analysis
• Public URL: https://uwe-repository.worktribe.com/output/888309
• Publisher URL: http://przegladorganizacji.pl
• Contract Date: Apr 24, 2017