Critical success factors for the implementation of enterprise systems: A literature review

Loonam, John; Kumar, Vikas; Mitra, Amit; Abd Razak, Azley

Abstract

© 2018 John Wiley & Sons, Ltd. Since their inception into work organizations, enterprise systems (ES) have proved challenging for many organizations to implement successfully. This study seeks to advance our understanding of the ES success literature by focusing on Harzing Journal ranked articles only that focus on the issue of “critical success factors” for ES implementation. The authors identify 34 key critical success factors that can provide both scholars and practitioners with a more holistic view of ES success.

• Journal Article Type: Article
• Acceptance Date: Mar 6, 2018
• Online Publication Date: May 29, 2018
• Publication Date: May 1, 2018
• Deposit Date: Mar 27, 2018
• Publicly Available Date: May 2, 2020
• Journal: Strategic Change
• Print ISSN: 1099-1697
• Publisher: Wiley
• Peer Reviewed: Peer Reviewed
• Volume: 27
• Issue: 3
• Pages: 185-194
• DOI: https://doi.org/10.1002/jsc.2194
• Keywords: critical success factors, enterprise systems implementation, literature review
• Public URL: https://uwe-repository.worktribe.com/output/870836
• Publisher URL: http://dx.doi.org/10.1002/jsc.2194
• Additional Information: Additional Information : This is the peer reviewed version of the following article: [Loonam, J., Kumar, V. and Mitra, A. and NA (2018) Revisiting critical success factors for enterprise systems implementation: A literature review. Strategic Change, 27 (3). pp. 185-194. ISSN 1099-1697], which has been published in final form at http://dx.doi.org/10.1002/jsc.2194. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
• Contract Date: Mar 27, 2018