Outputs (171)

Personal development review (PDR) process and engineering staff motivation: A case study investigation in a manufacturing firm (2014)
Journal Article

© Emerald Group Publishing Limited. Purpose - The academic literature and motivational theory recognise the positive role of motivation on organisational performance and considers personal development as a key motivational factor. In practice, most o... Read More about Personal development review (PDR) process and engineering staff motivation: A case study investigation in a manufacturing firm.

Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: A collaborative decision-making approach (2014)
Journal Article

The purpose of this paper is to delineate a green supply chain (GSC) performance measurement framework using an intra-organisational collaborative decision-making (CDM) approach. A fuzzy analytic network process (ANP)-based green-balanced scorecard (... Read More about Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: A collaborative decision-making approach.

Ashford Castle Hotel: Epitome of an excellent service experience (2014)
Book Chapter

Ashford Castle Hotel is one of the world’s finest five star luxury hotels, located in County Mayo on the dramatic west coast of Ireland. The castle dates from the 13th century and has been continuously occupied since then. The hotel is a member of Le... Read More about Ashford Castle Hotel: Epitome of an excellent service experience.

The impact of lean methods and tools on the operational performance of manufacturing organisations (2014)
Journal Article

Evidence suggests that lean methods and tools have helped manufacturing organisations to improve their operations and processes. However, the real effect of these methods and tools on contemporary measures of operational performance, i.e. cost, speed... Read More about The impact of lean methods and tools on the operational performance of manufacturing organisations.

Top Managers and Information Systems: ‘Crossing the Rubicon!’ (2014)
Journal Article

Copyright © 2014 John Wiley & Sons, Ltd Supporting information systems requires both thought and action, which managers should consider in a consistent roadmap before ‘crossing the Rubicon’ to adopt such systems.

The strategic implication of monetary control: An empirical investigation of the Indian economy (2013)
Journal Article

Emerging economies have struggled hard to keep inflation low at the same time as facilitating high economic growth. These economies always attempt to execute strategic policy framework to curb inflation which in-turn affect the growth rate. This pape... Read More about The strategic implication of monetary control: An empirical investigation of the Indian economy.

The impact of operations performance on customer loyalty (2010)
Journal Article

This research develops a longitudinal study that builds upon previous findings that operations performance of service delivery can positively affect customer satisfaction, further extending this verdict to point out operations performance as a direct... Read More about The impact of operations performance on customer loyalty.

Exploring short food supply chains from triple bottom line lens: A comprehensive systematic review
Presentation / Conference Contribution

Growing awareness towards the sustainability has compelled supply chain domain experts to explore its relevance in this context. As a result, a number of studies in recent years have focused on investigating sustainable supply chain practices across... Read More about Exploring short food supply chains from triple bottom line lens: A comprehensive systematic review.

The impact of learning orientation on innovation performance: Mediating role of operations strategy and moderating role of environmental uncertainty
Presentation / Conference Contribution

Performing well in developing production industry is an important factor for companies to survive and sustain a competitive edge in the current turbulent business environment. The purpose of this study is to explore the effect of learning orientation... Read More about The impact of learning orientation on innovation performance: Mediating role of operations strategy and moderating role of environmental uncertainty.

Use of clean technologies in agribusiness in Mexico: A literature review
Presentation / Conference Contribution

There is little research documenting the use of clean technologies (CT) in Agribusiness in Mexico. In this regard, the objective of this article is to provide an in-depth literature review that can cover this gap and help decision-makers and investor... Read More about Use of clean technologies in agribusiness in Mexico: A literature review.