Anabela Da Silva Filipe Soares' Outputs (15)

Customer view on servitization: The influence of strategic goals and service mix offering on firm performance (2024)
Journal Article

Following a mixed methods approach, this research investigates the reasons that lead B2B customers in the pharmaceutical sector to use different types of services and their impact on servitization outcomes and firm performance. Main findings show tha... Read More about Customer view on servitization: The influence of strategic goals and service mix offering on firm performance.

Recontextualizing the Unified Theory of Acceptance and Use of Technology (UTAUT) framework to higher education online marking (2024)
Journal Article

The Higher Education (HE) sector has faced an exceptional period of complex and fast-moving change, meaning staff have had to quickly adjust their teaching delivery, reconsider how learning outcomes are assessed, and adopt new technologies. Despite s... Read More about Recontextualizing the Unified Theory of Acceptance and Use of Technology (UTAUT) framework to higher education online marking.

The moderator effect of balance of power on the relationships between the adoption of digital technologies in supply chain management processes and innovation performance in SMEs (2024)
Journal Article

Managing supply chain (SC) relationships to deal with challenges posed by contemporary social and business environments is a difficult task that can be facilitated with the use of digital technologies. The growing complexity of supply chains, charact... Read More about The moderator effect of balance of power on the relationships between the adoption of digital technologies in supply chain management processes and innovation performance in SMEs.

The moderating effect of supply chain collaboration on servitization (2023)
Journal Article

Purpose: Supply chain collaboration (SCC) is an important element that contributes to enhanced performance. Nonetheless, there is still a need to understand its role in servitization implementation and outcomes. This study aims to address this gap by... Read More about The moderating effect of supply chain collaboration on servitization.

Guest editorial: Challenges and opportunities for increasingly turbulent times in business markets (2023)
Journal Article

Business-to-business (B2B) services marketing strategies have evolved at a rapid pace, as have the methodologies used in service marketing research (Keränen and Prior, 2020). However, the pandemic is still having a significant impact on business mode... Read More about Guest editorial: Challenges and opportunities for increasingly turbulent times in business markets.

Working together: Factors affecting the relationship between leadership and job satisfaction in Iranian HR departments (2021)
Journal Article

Implementation of human resource management (HRM) practices in Iran has been patchy and unenthusiastic despite them having been found to be beneficial in Western countries. To investigate this problem, survey data were gathered from 63 private sector... Read More about Working together: Factors affecting the relationship between leadership and job satisfaction in Iranian HR departments.

The impact of digitalization and servitization on the financial performance of a firm: An empirical analysis (2020)
Journal Article

Manufacturing firms have vigorously pursued opportunities for profitability and growth through servitization and digitalization processes. However, the current body of research provides contradictory results on the impact of servitization and digital... Read More about The impact of digitalization and servitization on the financial performance of a firm: An empirical analysis.

Gamification and entrepreneurial intentions (2019)
Journal Article

Purpose – The purpose of this paper is to investigate how gamification can influence entrepreneurial intentions (EI) of a group of users of an online platform provided by a private company.
Design/methodology/approach – A quantitative research strat... Read More about Gamification and entrepreneurial intentions.

Servitization strategies from customers’ perspective: the moderating role of co-creation (2018)
Journal Article

© 2018, Emerald Publishing Limited. Purpose: This paper aims to investigate the moderating role of co-creation in the implementation of servitization strategies in the pharmaceutical industry in a business-to-business (B-to-B) context. More specifica... Read More about Servitization strategies from customers’ perspective: the moderating role of co-creation.

Inherited organizational performance? The perceptions of generation Y on the influence of leadership styles (2017)
Journal Article

© 2017, © Emerald Publishing Limited. Purpose: Leadership has a major impact on organizational performance (Agle et al., 2006; Felfe and Schyns, 2004; Peterson et al., 2003). However, results are still conflicting regarding these effects and research... Read More about Inherited organizational performance? The perceptions of generation Y on the influence of leadership styles.

The influence of supply chain quality management practices on quality performance: an empirical investigation (2017)
Journal Article

© 2017, © Emerald Publishing Limited. Purpose: The extant literature highlights the notable lack of a consensus among operations and supply chain management scholars regarding the theoretical underpinnings and associated empirical evidence for the pe... Read More about The influence of supply chain quality management practices on quality performance: an empirical investigation.

Internal market orientation and work-family balance in family businesses (2016)
Journal Article

This research paper aims at investigating the importance of work-family balance (WFB) on family businesses from Andalusia (Spain) and its impact on job satisfaction and employees' commitment. The research objectives are twofold: (1) to classify compa... Read More about Internal market orientation and work-family balance in family businesses.

Servitization and co-opetition in the pharmaceutical distribution: Back to basics? (2016)
Journal Article

This paper discusses how the pharmaceutical distribution sector as evolved in the past decades and the role of servitization in an ever changing market led by big players. An empirical analysis was conducted on Portuguese and Spanish distributors whi... Read More about Servitization and co-opetition in the pharmaceutical distribution: Back to basics?.

Ethical purchasing behaviour in retail: Food versus clothes
Journal Article

Ethical values and purchasing intentions held by consumers often do not match to their ethical purchasing behaviour, a concept referred to as the ethical purchasing gap. This research project investigates UK consumers ethical purchasing behaviour in... Read More about Ethical purchasing behaviour in retail: Food versus clothes.

The influence of inter-firm relationships on supply chain quality management: A Survey of UK firms
Journal Article

Claims of the association between inter-firm relationships and the successful implementation of Supply Chain Quality Management (SCQM) practices have been long discussed in the literature. Nevertheless, these assumptions lack consistent empirical sup... Read More about The influence of inter-firm relationships on supply chain quality management: A Survey of UK firms.