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Improving control through effective performance measurement in SMEs (2001)
Journal Article
Hudson, M., Lean, J., & Smart, P. A. (2001). Improving control through effective performance measurement in SMEs. Production Planning and Control, 12(8), 804-813. https://doi.org/10.1080/09537280110061557

Research has demonstrated that the use of performance measures in SMEs (small to medium sized enterprises) is limited. Financial measures, which are required for examination by external stakeholders, are generally well developed. However, operational... Read More about Improving control through effective performance measurement in SMEs.

Market orientation and the response of UK financial services companies to changes in market conditions as a result of e-commerce (2001)
Journal Article
Hughes, T. (2001). Market orientation and the response of UK financial services companies to changes in market conditions as a result of e-commerce. International Journal of Bank Marketing, 19(6), 222-232. https://doi.org/10.1108/02652320110405036

The UK financial services industry is changing rapidly, particularly as a result of developments in distribution, notably with e-commerce. The aim of this study is to apply the conceptual framework of market orientation to explain how a number of fin... Read More about Market orientation and the response of UK financial services companies to changes in market conditions as a result of e-commerce.

Violence, values and the electronic media (2001)
Presentation / Conference
Eagle, L., De Bruin, A., & Bulmer, S. (2001, April). Violence, values and the electronic media. Paper presented at 6th International Conference on Corporate and Marketing Communication

Introducing complex systems using the red-blue exercise (2001)
Journal Article
Simpson, P. (2001). Introducing complex systems using the red-blue exercise

The red-blue exercise provides a powerful yet manageable example of a complex system in action. A systems analysis is offered that demonstrates how the exercise may be used as an educational tool to introduce the subject of complex systems.


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