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All Outputs (9)

Understanding industry perceptions and experiences of seventeen of the measures to reduce the HGV driver shortage (2024)
Report

In response to an acute shortage of Heavy Goods Vehicle (HGV) drivers, the UK Government introduced 33 measures to support the road haulage sector. The measures addressed supply chain efficiency, driver training, capacity of testing and licencing pro... Read More about Understanding industry perceptions and experiences of seventeen of the measures to reduce the HGV driver shortage.

Continuously connected customer (2018)
Report

The Continuously Connected Customer research was the first in-depth evaluation of free WiFi in a real-world setting within the UK. This document summarises four key messages and what they mean next for the rail industry.

Family Rituals 2.0 (2015)
Report

The notion of family is broad (and changing) and encompasses a variety of different social structures beyond the classic conception of the nuclear family yet it is a cornerstone of our social worlds. Even as many in ‘Western’ society follow the trend... Read More about Family Rituals 2.0.