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Continuously connected customer

Jain, Juliet; Bartle, Caroline; Clayton, William


Caroline Bartle
Research Fellow in Local Sustain Transport


The Continuously Connected Customer research was the first in-depth evaluation of free WiFi in a real-world setting within the UK. This document summarises four key messages and what they mean next for the rail industry.

Report Type Project Report
Publication Date Mar 12, 2018
Peer Reviewed Not Peer Reviewed
APA6 Citation Jain, J., Bartle, C., & Clayton, W. (2018). Continuously connected customer
Keywords train travel, WiFi, connectivity, passenger, experience, rail


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