Juliet Jain Juliet.Jain@uwe.ac.uk
Senior Research Fellow
Continuously connected customer
Jain, Juliet; Bartle, Caroline; Clayton, William
Authors
Caroline Bartle Caroline.Bartle@uwe.ac.uk
Senior Research Fellow in Local Sustain Transport
Dr Billy Clayton William2.Clayton@uwe.ac.uk
Senior Lecturer in Human Geography
Abstract
The Continuously Connected Customer research was the first in-depth evaluation of free WiFi in a real-world setting within the UK. This document summarises four key messages and what they mean next for the rail industry.
Citation
Jain, J., Bartle, C., & Clayton, W. (2018). Continuously connected customer
| Report Type | Project Report |
|---|---|
| Publication Date | Mar 12, 2018 |
| Peer Reviewed | Not Peer Reviewed |
| Keywords | train travel, WiFi, connectivity, passenger, experience, rail |
Files
Continuously Connect Customer summary report.pdf
(209 Kb)
PDF
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