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Business travellers' connections to home: ICTs supporting work-life balance

Ladkin, Adele; Willis, Cheryl; Jain, Juliet; Clayton, William; Marouda, Marina


Adele Ladkin

Cheryl Willis

Marina Marouda


This paper examines the role of information communication technology in enabling connections to home for work related travellers. Although digital connectivity for work related tasks are well researched, the use of digital technology for home communication is under-researched. The study draws on a qualitative study of UK-based organisations and business travellers to explore how these travellers use ICTs for personal use whilst ‘on-the-move’. The findings reveal that organisations are supportive of work-life balance for employees, but fail to consider specific needs of those whose work takes them away from home. For business travellers, insights are gained into practices around connecting to home and the value of this virtual presence for relationships with family whilst absent and work-life balance. The study identifies and discusses practice occurring around three activities; checking in, maintaining relationships with home and sharing experiences.

Journal Article Type Article
Publication Date Nov 15, 2016
Journal New Technology, Work and Employment
Print ISSN 0268-1072
Publisher Wiley
Peer Reviewed Peer Reviewed
Volume 31
Issue 3
Pages 255-270
APA6 Citation Ladkin, A., Willis, C., Jain, J., Clayton, W., & Marouda, M. (2016). Business travellers' connections to home: ICTs supporting work-life balance. New Technology, Work and Employment, 31(3), 255-270
Keywords work-life balance, home, travel for business
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