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The soft side of knowledge transfer partnerships between universities and small to medium enterprises: an exploratory study to understand process improvement

White, Gareth; Cicmil, Svetlana; Upadhyay, Arvind; Subramanian, Nachiappan; Kumar, Vikas; Dwivedi, Ashish

Authors

Gareth White

Arvind Upadhyay

Nachiappan Subramanian

Ashish Dwivedi



Abstract

© 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group. The study explores the soft side of knowledge transfer partnerships between universities and small to medium enterprises (SMEs), a topic which is often neglected in the knowledge management literature. The aim of this paper is to uncover the issues which emerge during formation of a partnership between heterogeneous organizations and universities. In addition, the study unfolds the criticalities of typical process improvement capability that supports the knowledge transfer partnerships between universities and SMEs. Using multiple cases, this study unravels the dominant elements that influence knowledge transfer process development, governance, implications and responsibilities. The major contribution of this study is the development of a framework based on empirical evidence using three knowledge transfer partnerships (KTPs) which illustrates the way in which soft factors in knowledge transfer partnership phases may have an impact on success or failure of university–industry collaborations for innovation.

Journal Article Type Article
Publication Date Sep 10, 2019
Journal Production Planning and Control
Print ISSN 0953-7287
Electronic ISSN 1366-5871
Publisher Taylor & Francis
Peer Reviewed Peer Reviewed
Volume 30
Issue 10-12
Pages 907-918
APA6 Citation White, G. R., White, G., Cicmil, S., Upadhyay, A., Subramanian, N., Kumar, V., & Dwivedi, A. (2019). The soft side of knowledge transfer partnerships between universities and small to medium enterprises: an exploratory study to understand process improvement. Production Planning and Control, 30(10-12), 907-918. https://doi.org/10.1080/09537287.2019.1582098
DOI https://doi.org/10.1080/09537287.2019.1582098
Keywords knowledge transfer partnership, SMEs, university, case study, process improvement
Publisher URL https://www.tandfonline.com/doi/full/10.1080/09537287.2019.1582098
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