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Effective persuasion strategies for socially assistive robots

Winkle, Katie; Lemaignan, Severin; Caleb-Solly, Praminda; Turton, Ailie; Leonards, Ute; Bremner, Paul

Authors

Katie Winkle Katie.Winkle@uwe.ac.uk
Research Associate Responsible Robotics

Praminda Caleb-Solly Praminda.Caleb-solly@uwe.ac.uk
Professor in Assistive Robotics and Intelligent Health Technologies

Ailie Turton Ailie.Turton@uwe.ac.uk
Senior Lecturer in Occupational Therapy

Ute Leonards

Paul Bremner paul.bremner@brl.ac.uk

Abstract

n this paper we present the results of an experimental study investigating the application of human persuasive strategies to a social robot. We demonstrate that robot displays of goodwill and similarity to the participant significantly increased robot persuasiveness, as measured objectively by participant behaviour. However, such strategies had no impact on subjective measures concerning perception of the robot, and perception of the robot did not correlate with participant behaviour. We hypothesise that this is due to difficulty in accurately measuring perception of a robot using subjective measures. We suggest our results are particularly relevant for the design and development of socially assistive robots.

Journal Article Type Article
Journal 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI)
Print ISSN 2167-2148
Peer Reviewed Peer Reviewed
Institution Citation Winkle, K., Lemaignan, S., Caleb-Solly, P., Turton, A., Leonards, U., & Bremner, P. (in press). Effective persuasion strategies for socially assistive robots. https://doi.org/10.1109/HRI.2019.8673313
DOI https://doi.org/10.1109/HRI.2019.8673313
Publisher URL http://dx.doi.org/10.1109/HRI.2019.8673313
Additional Information Additional Information : (c) 2019 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other users, including reprinting/ republishing this material for advertising or promotional purposes, creating new collective works for resale or redistribution to servers or lists, or reuse of any copyrighted components of this work in other works.
Title of Conference or Conference Proceedings : HRI'19 The 14th ACM/IEEE International Conference on Human-Robot Interaction

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