Effective persuasion strategies for socially assistive robots

Abstract

In this paper we present the results of an experimental study investigating the application of human persuasive strategies to a social robot. We demonstrate that robot displays of goodwill and similarity to the participant significantly increased robot persuasiveness, as measured objectively by participant behaviour. However, such strategies had no impact on subjective measures concerning perception of the robot, and perception of the robot did not correlate with participant behaviour. We hypothesise that this is due to difficulty in accurately measuring perception of a robot using subjective measures. We suggest our results are particularly relevant for the design and development of socially assistive robots.

Citation

Winkle, K., Lemaignan, S., Caleb-Solly, P., Turton, A., Leonards, U., & Bremner, P. (2019). Effective persuasion strategies for socially assistive robots. In Proceedings of the 2019 ACM/IEEE Human-Robot Interaction Conference (277-285). https://doi.org/10.1109/HRI.2019.8673313

• Conference Name: The 14th ACM/IEEE International Conference on Human-Robot Interaction
• Conference Location: Daegu, South Korea
• Start Date: Mar 11, 2019
• End Date: Mar 14, 2019
• Acceptance Date: Jan 7, 2019
• Online Publication Date: Mar 25, 2019
• Publication Date: Mar 25, 2019
• Deposit Date: Apr 30, 2019
• Publicly Available Date: May 2, 2019
• Journal: 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI)
• Print ISSN: 2167-2148
• Electronic ISSN: 2167-2148
• Peer Reviewed: Peer Reviewed
• Volume: 2019-March
• Pages: 277-285
• Book Title: Proceedings of the 2019 ACM/IEEE Human-Robot Interaction Conference
• DOI: https://doi.org/10.1109/HRI.2019.8673313
• Public URL: https://uwe-repository.worktribe.com/output/850194
• Publisher URL: http://dx.doi.org/10.1109/HRI.2019.8673313
• Additional Information: Additional Information : (c) 2019 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other users, including reprinting/ republishing this material for advertising or promotional purposes, creating new collective works for resale or redistribution to servers or lists, or reuse of any copyrighted components of this work in other works.; Title of Conference or Conference Proceedings : HRI'19 The 14th ACM/IEEE International Conference on Human-Robot Interaction