Insights from a planned approach to promoting the NSS on a large programme

Bennett, Paul; Allen, David

Authors

Paul Bennett Paul3.Bennett@uwe.ac.uk
Acting Head of Department for Business and Management

David Allen

Abstract

The Business and Management NSS sample is large, typically between 190 to 230 students. For the programme team this size presents significant challenges in assuring an adequate response rate whilst encouraging students to take a more rounded view of their experiences when completing the NSS. In 2018 the programme team adopted a more long-term and planned approach to publicising NSS. The result saw a 90% response rate (up from 68% in 2017), likewise overall satisfaction increased to 93% from 85% in 2017. This brief talk will look at some of the main features of this planed approach.

Citation

Bennett, P., & Allen, D. (2018, December). Insights from a planned approach to promoting the NSS on a large programme. Presented at UWE NSS Best Practice Event, University of the West of England, Bristol, England

Presentation Conference Type	Keynote
Conference Name	UWE NSS Best Practice Event
Conference Location	University of the West of England, Bristol, England
Start Date	Dec 7, 2018
End Date	Dec 7, 2018
Acceptance Date	Dec 7, 2019
Peer Reviewed	Not Peer Reviewed
Keywords	NSS, student engagement, business and management
Public URL	https://uwe-repository.worktribe.com/output/845568
Additional Information	Title of Conference or Conference Proceedings : UWE NSS Best Practice Event