Insights from a planned approach to promoting the NSS on a large programme

Bennett, Paul; Allen, David

Abstract

The Business and Management NSS sample is large, typically between 190 to 230 students. For the programme team this size presents significant challenges in assuring an adequate response rate whilst encouraging students to take a more rounded view of their experiences when completing the NSS. In 2018 the programme team adopted a more long-term and planned approach to publicising NSS. The result saw a 90% response rate (up from 68% in 2017), likewise overall satisfaction increased to 93% from 85% in 2017. This brief talk will look at some of the main features of this planed approach.

• Presentation Conference Type: Keynote
• Conference Name: UWE NSS Best Practice Event
• Start Date: Dec 7, 2018
• End Date: Dec 7, 2018
• Acceptance Date: Dec 7, 2019
• Peer Reviewed: Not Peer Reviewed
• Keywords: NSS, student engagement, business and management
• Public URL: https://uwe-repository.worktribe.com/output/845568
• Additional Information: Title of Conference or Conference Proceedings : UWE NSS Best Practice Event