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An integrated queuing and multi-objective bed allocation model with application to a hospital in China

Li, X.; Beullens, P.; Jones, D.; Tamiz, M.

Authors

Xiaodong Li Xiaodong.Li@uwe.ac.uk
Lecturer in Operational Research

P. Beullens

D. Jones

M. Tamiz



Abstract

In this paper, a multi-objective decision aiding model is introduced for allocation of beds in a hospital. The model is based on queuing theory and goal programming (GP). Queuing theory is used to obtain some essential characteristics of access to various departments (or specialities) within the hospital. Results from the queuing models are used to construct a multi-objective decision aiding model within a GP framework, taking account of targets and objectives related to customer service and profits from the hospital manager and all department heads. The paper describes an application of the model, dealing with a public hospital in China that had serious problems with loss of potential patients in some departments and a waste of hospital beds in others. The performance of the model and implications for hospital management are presented. © 2009 Operational Research Society Ltd. All rights reserved.

Journal Article Type Article
Publication Date Mar 1, 2009
Journal Journal of the Operational Research Society
Print ISSN 0160-5682
Electronic ISSN 1476-9360
Publisher Taylor & Francis
Peer Reviewed Peer Reviewed
Volume 60
Issue 3
Pages 330-338
APA6 Citation Li, X., Beullens, P., Jones, D., & Tamiz, M. (2009). An integrated queuing and multi-objective bed allocation model with application to a hospital in China. Journal of the Operational Research Society, 60(3), 330-338. https://doi.org/10.1057/palgrave.jors.2602565
DOI https://doi.org/10.1057/palgrave.jors.2602565
Keywords health service, queuing, multi-objective, goal programming, optimization
Publisher URL http://dx.doi.org/10.1057/palgrave.jors.2602565
Related Public URLs http://people.uwe.ac.uk/Pages/person.aspx?accountname=CAMPUS\x32-li
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