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An integrated queuing and multi-objective bed allocation model with application to a hospital in China

Li, X.; Beullens, P.; Jones, D.; Tamiz, M.

Authors

Xiaodong Li Xiaodong.Li@uwe.ac.uk
Senior Lecturer in Operational Research

P. Beullens

D. Jones

M. Tamiz



Abstract

In this paper, a multi-objective decision aiding model is introduced for allocation of beds in a hospital. The model is based on queuing theory and goal programming (GP). Queuing theory is used to obtain some essential characteristics of access to various departments (or specialities) within the hospital. Results from the queuing models are used to construct a multi-objective decision aiding model within a GP framework, taking account of targets and objectives related to customer service and profits from the hospital manager and all department heads. The paper describes an application of the model, dealing with a public hospital in China that had serious problems with loss of potential patients in some departments and a waste of hospital beds in others. The performance of the model and implications for hospital management are presented. © 2009 Operational Research Society Ltd. All rights reserved.

Citation

Li, X., Beullens, P., Jones, D., & Tamiz, M. (2009). An integrated queuing and multi-objective bed allocation model with application to a hospital in China. Journal of the Operational Research Society, 60(3), 330-338. https://doi.org/10.1057/palgrave.jors.2602565

Journal Article Type Article
Acceptance Date Feb 6, 2008
Online Publication Date Feb 6, 2008
Publication Date Mar 1, 2009
Publicly Available Date Mar 28, 2024
Journal Journal of the Operational Research Society
Print ISSN 0160-5682
Electronic ISSN 1476-9360
Publisher Taylor & Francis
Peer Reviewed Peer Reviewed
Volume 60
Issue 3
Pages 330-338
DOI https://doi.org/10.1057/palgrave.jors.2602565
Keywords health service, queuing, multi-objective, goal programming, optimization
Public URL https://uwe-repository.worktribe.com/output/1003897
Publisher URL http://dx.doi.org/10.1057/palgrave.jors.2602565
Related Public URLs http://people.uwe.ac.uk/Pages/person.aspx?accountname=CAMPUS\x32-li