Innovative model for NGOs based on implementation of project management methodology: An intervention research in Lebanon

Al Barazi, Rana; Zardet, Veronique; Salmeron, J�r�my Cl�ment

Abstract

Non-Governmental Organizations (NGO) receive billions of dollars annually under the title of community service although being mostly lost on failed projects, unmet objectives and rework besides the high margin of overhead costs which raises a question about the amounts of money reaching the target beneficiaries. To address this question, an Intervention Research (IR) is carried out from 2017 till 2019 in a medical NGO A. We adopted the socio-economic qualimetrics approach to assess the impact of IR from the qualitative, quantitative and financial facets. Our IR comprises of valuing the impact of implementing Project Management (PM) as a methodology for enhancing productivity and efficiency, thus leading to a higher quality of services and quality of functioning, with cross-cutting quality of management. This anticipated improvement in performance would respectively increase the level of beneficiaries’ satisfaction and the Return on Investment (ROI) thus ensuring growth and sustainability of NGOs in the Lebanese context.

• Presentation Conference Type: Conference Paper (unpublished)
• Conference Name: The ISEOR – ODC - ISODC Conference and Doctoral Consortium
• Start Date: Jun 16, 2020
• End Date: Jun 17, 2020
• Deposit Date: Oct 5, 2022
• Publicly Available Date: Oct 5, 2022
• Keywords: NGO, Intervention Research, Qualimetrics, SEAM, Quality, Efficiency
• Public URL: https://uwe-repository.worktribe.com/output/10019679
• Publisher URL: https://iseor-formations.com/pdf/ACTESCOLODC2020/BARAZI.pdf
• Related Public URLs: http://www.iseor-formations.com/page06-colloqueACA2020_ANG.htm; ; https://iseor-formations.com