Outputs (27)

The impact of operations performance on customer loyalty (2010)
Journal Article

This research develops a longitudinal study that builds upon previous findings that operations performance of service delivery can positively affect customer satisfaction, further extending this verdict to point out operations performance as a direct... Read More about The impact of operations performance on customer loyalty.

Scenario thinking in product innovation teams: A practice approach (2010)
Thesis

The overall strategic emphasis on new product development is reflected in the exploration and exploitation of value relevant for sustainable competitive advantage. However, traditional management approaches have been inadequate in meeting this strate... Read More about Scenario thinking in product innovation teams: A practice approach.

A framework for development of models and analysis of the provision of through-life-costing for an engineering service (2010)
Presentation / Conference Contribution

The aim of this research is to provide an approach or solution to the challenge of modelling and analysing the provision of through-life-costing for an engineering service. The challenges of estimating the costs of engineering service are explained,... Read More about A framework for development of models and analysis of the provision of through-life-costing for an engineering service.

An investigation into the factors influencing Supply Chain Quality Management processes (2010)
Presentation / Conference Contribution

Given that Supply Chain Quality Management (SCQM) seems to be the key for future competitiveness it is crucial to understand how to control quality throughout the whole Supply Chain (SC). The extended and globalised SC generated “co-ordinating” probl... Read More about An investigation into the factors influencing Supply Chain Quality Management processes.

Business-level strategy and performance: The moderating effects of environment and structure (2010)
Journal Article

Purpose: This study aims to examine the moderating effects of external environment and organisational structure in the relationship between business-level strategy and organisational performance. Design/methodology/approach: The focus of the study is... Read More about Business-level strategy and performance: The moderating effects of environment and structure.

When in India do as the...: An insight into an Italian automotive company's experiences in India (2010)
Journal Article

Purpose: The emergence of India as an economic power over recent years has created a need to understand the way in which business is carried out in that part of the world. It is also important to realize how businesses are founded and structured in I... Read More about When in India do as the...: An insight into an Italian automotive company's experiences in India.

Taking over from dad: How daughters are socialised in 'families in business' (2010)
Presentation / Conference Contribution

This paper focuses on the socialisation process of female heirs’ pathways to leadership in family businesses. Findings from the first part of a two stage study which considers female succession to management from the family unit’s perspective are pre... Read More about Taking over from dad: How daughters are socialised in 'families in business'.

Taking over from dad: daughters who success their fathers in the family business (2010)
Journal Article

Taking over from dad: How daughters are socialised in ‘families in business’ (2010)
Journal Article

This paper focuses on the socialisation process of female heirs’ pathways to leadership in family businesses. Findings from the first part of a two stage study which considers female succession to management from the family unit’s perspective are pre... Read More about Taking over from dad: How daughters are socialised in ‘families in business’.

Environmental management systems: costs, benefits and an activity theory approach to understanding their knowledge-generating capabilities (2010)
Journal Article

This paper outlines the approach taken by a UK, non-profit, rural small-to-medium sized enterprise (SME), to develop an environmental management system (EMS). A discussion of the problems encountered and solutions employed is presented along with the... Read More about Environmental management systems: costs, benefits and an activity theory approach to understanding their knowledge-generating capabilities.

Public sector outsourcing: translationg client aspirations and fears into contracted services (2010)
Presentation / Conference Contribution

Phosphorylation of Mcl-1 by CDK1–cyclin B1 initiates its Cdc20-dependent destruction during mitotic arrest (2010)
Journal Article

The balance between cell cycle progression and apoptosis is important for both surveillance against genomic defects and responses to drugs that arrest the cell cycle. In this report, we show that the level of the human anti-apoptotic protein Mcl-1 is... Read More about Phosphorylation of Mcl-1 by CDK1–cyclin B1 initiates its Cdc20-dependent destruction during mitotic arrest.

Labour of love: an emotional tale of family business (2010)
Journal Article

Revitalising an oil giant: An interview with Dr Tony Hayward, Chief Executive of BP (2010)
Journal Article

© 2010, © Emerald Group Publishing Limited. Purpose – The purpose of this paper is to demonstrate how key strategic decisions are made in practice at a successful FTSE 100 company. Design/methodology/approach – The paper is based on semi-structured i... Read More about Revitalising an oil giant: An interview with Dr Tony Hayward, Chief Executive of BP.

Lean competence: Integration of theories in operations management practice (2010)
Journal Article

Purpose: This paper aims to develop a methodology for lean implementation that reduces the risk of damaging a company's key resources and abilities through the application of core competence theory. Design/methodology/approach: Academic literature pr... Read More about Lean competence: Integration of theories in operations management practice.

Researching political tourists: a case study approach (2010)
Journal Article

In this article I present the research methodology I
used in my PhD research. I conducted a case study
to examine political tourists within a framework of
participant action research (PAR ). Here I explain my
choice of this approach in the light... Read More about Researching political tourists: a case study approach.

Can a ‘projectified’ society be a ‘sustainable’ society : A juncture of two logics or a contradiction in terms? (2010)
Presentation / Conference Contribution

The impact of national institutional context on social practices: Comparing Finnish and US business communities (2010)
Journal Article

This paper investigates the impact of national institutional contexts on firms' socially responsible practices, the motives for such practices and methods of organising social practices. Surveys of firms in a liberal market economy (USA) and those in... Read More about The impact of national institutional context on social practices: Comparing Finnish and US business communities.

Strategic thinking in family businesses (2010)
Journal Article

Abstract: This practitioner orientated paper seeks to understand better how management knowledge is created, shared and disseminated in family businesses (FBs). It outlines the initial findings from an exploratory study with senior managers of 20 FBs... Read More about Strategic thinking in family businesses.

A serial successful strategic transformer of businesses: An interview with Anthony Habgood, Chairman of Whitbread plc, Reed Elsevier plc and former CEO and Chairman, Bunzl plc (2010)
Journal Article

© 2010, © Emerald Group Publishing Limited. Purpose – The purpose of this paper is to demonstrate how key strategic decisions are made in practice at successful FTSE 100 companies. Design/methodology/approach – The paper is based on a semi-structured... Read More about A serial successful strategic transformer of businesses: An interview with Anthony Habgood, Chairman of Whitbread plc, Reed Elsevier plc and former CEO and Chairman, Bunzl plc.