Servitization - Complex engineering service availability: Is a paradigm shift in the business model and service enterprise required?

Barnett, Neil J.; Parry, Glenn; Saad, Mohammed; Newnes, Linda; Goh, Yee M

Abstract

Servitization is the move by firms to gain value from service associated with their products, which requires a strategic rather than incremental change in the provider firm.

• Journal Article Type: Article
• Publication Date: May 1, 2013
• Publicly Available Date: Jun 7, 2019
• Journal: Strategic Change
• Print ISSN: 1099-1697
• Publisher: Wiley
• Peer Reviewed: Peer Reviewed
• Volume: 22
• Issue: 3-4
• Pages: 145-156
• DOI: https://doi.org/10.1002/jsc.1929
• Keywords: servitization, cost, business model
• Public URL: https://uwe-repository.worktribe.com/output/932209
• Publisher URL: http://dx.doi.org/10.1002/jsc.1929
• Additional Information: Additional Information : [e-mail] [e-mail]