Responding to information asymmetry in crisis situations: Innovation in the time of the COVID-19 pandemic
(2021)
Journal Article
Crises test the resilience of public service organizations. Healthcare providers must respond and innovate within tight constraints to address challenges. Presenting COVID-19 as a knowable unknown (black swan event), we adopt information processing t... Read More about Responding to information asymmetry in crisis situations: Innovation in the time of the COVID-19 pandemic.