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What do we know about public perceptions and acceptance of hydrogen? A critical review and new case study evidence (2008)
Journal Article

Interest in hydrogen as a fuel and energy carrier has significantly grown internationally as a response to increasing concerns with environmental and energy security issues, and massive investments in research and demonstration programmes are being m... Read More about What do we know about public perceptions and acceptance of hydrogen? A critical review and new case study evidence.

The relationship between job demand stressors, service recovery performance and job outcomes in a state-owned enterprise (2008)
Journal Article

Frontline employees (FLEs) in a large state-owned enterprise (SOE) completed a self-administered questionnaire on job demand stressors affecting their service recovery efforts, their organisational commitment, and job satisfaction. Analysis of the da... Read More about The relationship between job demand stressors, service recovery performance and job outcomes in a state-owned enterprise.

When we finish our job, we will cut off our beards: New York Times coverage of Fidel Castro's 1959 U.S. visit (2008)
Journal Article

During a brief historical moment, April 15-26, 1959, Fidel Castro and a delgation of more than fifty industrial and international representatives visited the United States as guests of the American Society of Newspaper Editors. The 32-year-old Cuban... Read More about When we finish our job, we will cut off our beards: New York Times coverage of Fidel Castro's 1959 U.S. visit.