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All Outputs (30)

Market orientation and the response of UK financial services companies to changes in market conditions as a result of e-commerce (2001)
Journal Article

The UK financial services industry is changing rapidly, particularly as a result of developments in distribution, notably with e-commerce. The aim of this study is to apply the conceptual framework of market orientation to explain how a number of fin... Read More about Market orientation and the response of UK financial services companies to changes in market conditions as a result of e-commerce.

Introducing complex systems using the red-blue exercise (2001)
Journal Article

The red-blue exercise provides a powerful yet manageable example of a complex system in action. A systems analysis is offered that demonstrates how the exercise may be used as an educational tool to introduce the subject of complex systems.