All Outputs (3)

Contracts for advanced services: A playbook to guide from concept to completion (2022)
Report

Manufacturing firms are increasingly moving from product sellers to providing a bundle of products and services. This shift allows the customisation of value propositions for each customer, providing competitive advantage. These new offerings are evo... Read More about Contracts for advanced services: A playbook to guide from concept to completion.

FSA Honey authenticity report (2022)
Report

This report has been produced to present the findings and
recommendations of a short investigation carried out on behalf of
the FSA. The work offers a way forward to data-related challenges and builds on the recommendations from a previously funded... Read More about FSA Honey authenticity report.

How additive manufacturing allows products to absorb variety in use: Empirical evidence from the defensive industry (2020)
Journal Article

The normative assumption holds that a product’s structural and functional elements are fixed pre-production to support manufacturing efficiency. Firms servitizing are faced with delivering resources for customers in context and absorbing contextual v... Read More about How additive manufacturing allows products to absorb variety in use: Empirical evidence from the defensive industry.