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Understanding services and the customer response

Dhaliwal, S J; Macintyre, J; Parry, Glenn

Authors

S J Dhaliwal

J Macintyre

Glenn Parry Glenn.Parry@uwe.ac.uk
Associate Lecturer - BAM



Contributors

M Macintyre
Editor

G Parry
Editor

J Angelis
Editor

Publication Date Apr 1, 2011
Peer Reviewed Peer Reviewed
Series Title Service Science: Research and Innovations in the Service Economy
Book Title Service Design and Delivery
ISBN 9781441983206
Keywords service, service dominant logic
Public URL https://uwe-repository.worktribe.com/output/963748
Publisher URL http://www.springer.com/computer/swe/book/978-1-4419-8320-6