Supply Chain Quality Relationship Management (SCQRM): A step forward

Soares, A.; Soltani, E.

Abstract

The main focus of this paper is to highlight the importance of efficient implementation of quality management systems throughout the whole supply network, through Strategic Supplier Relationship Management (SSRM) and the establishment of adequate relationships portfolio. To achieve this, a literature review is proposed analyzing the evolution of relationship management literature towards the consideration of a broader network. From this, main gaps in operations management literature and research are identified. To address these gaps, a new concept is developed entitled Supply Chain Quality Relationship Management (SCQRM). Providing future research paths, SCQRM is suggested as a means to clarify the suggested literature links between the different triadic relationships, Supply Chain Quality Management (SCQM) systems and supply chain performance.

Citation

Soares, A., & Soltani, E. (2011, September). Supply Chain Quality Relationship Management (SCQRM): A step forward. Paper presented at 25th Annual Conference of the British Academy of Management (BAM), Aston Business School, Aston University, Birmingham, England

• Presentation Conference Type: Conference Paper (unpublished)
• Conference Name: 25th Annual Conference of the British Academy of Management (BAM)
• Conference Location: Aston Business School, Aston University, Birmingham, England
• Start Date: Sep 13, 2011
• End Date: Sep 15, 2011
• Acceptance Date: Sep 13, 2011
• Publication Date: Sep 13, 2011
• Deposit Date: Mar 18, 2019
• Publicly Available Date: Mar 18, 2019
• Peer Reviewed: Peer Reviewed
• Pages: 26-38
• Public URL: https://uwe-repository.worktribe.com/output/959145
• Additional Information: Title of Conference or Conference Proceedings : 25th Annual Conference of the British Academy of Management