The influence of inter-firm relationships on Supply Chain Quality Management

Soares, A.; Soltani, E.; Liao, Y.

Abstract

Claims of the association between inter-firm relationships and the successful implementation of Supply Chain Quality Management (SCQM) practices have been long discussed in the literature. Nevertheless, these assumptions lack consistent empirical support. Using a quantitative survey approach of a sample of UK firms, this study offers a response to such void in the existing research and makes an attempt to empirically assess the impact of inter-firm relationships on SCQM practices.
Findings show significant results for the association between the inter-firm relationships and SCQM. The findings present the practicing manager with two important recommendations: a need (i) to reconsider their supplier relationship management systems and (ii) to revisit their role in the implementation of quality systems across the entire supply chain networks. This study also offers the operations and supply chain management scholars an opportunity to re-examine the appropriateness of the theoretically-driven SCQM constructs for further empirical scrutiny.

• Presentation Conference Type: Other
• Conference Name: 4th Annual International Conference of the Association of Global Management Studies (AGMS)
• Start Date: Mar 4, 2012
• End Date: Mar 6, 2012
• Acceptance Date: Mar 6, 2012
• Publication Date: Mar 6, 2012
• Deposit Date: Apr 2, 2019
• Publicly Available Date: Apr 2, 2019
• Peer Reviewed: Peer Reviewed
• Keywords: inter-firm relationships, Supply Chain Quality Management
• Public URL: https://uwe-repository.worktribe.com/output/948969
• Additional Information: Additional Information : BEST PAPER AWARD; Title of Conference or Conference Proceedings : 4th Annual International Conference of the Association of Global Management Studies (AGMS)
• Contract Date: Apr 2, 2019