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Reaching out: Golden Key local evaluation phase 1 full report

Gulati, Anita; Bolden, Richard; Gasper, Roz; Green, Elizabeth; Isaac, Beth; Kimberlee, Richard; Page, Margaret; Pawson, Chris; Plumridge, Anthony; Stern, Elliot; Strauss, Paul

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Anita Gulati

Richard Bolden
Dir of Res Ctr - Ldrship & Behav Change

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Roz Gasper
Senior Lecturer in Organisation Studies

Beth Isaac
Research Fellow - Golden Key Project

Margaret Page

Chris Pawson
Associate Professor in Applied Psychology and Behavioural Science

Anthony Plumridge
Associate Lecturer - CBAL - AEF - UAEF0001

Elliot Stern

Paul Strauss


This report presents a preliminary analysis of the evidence collated for Phase 1 of the local evaluation of Bristol Golden Key. Evidence has been collected between November 2014 and March 2016 through a variety of means, including interviews with around 40 key stakeholders, observation at over 25 key meetings and events, and review of documentation.

Golden Key is a long-term, complex initiative and at this relatively early stage the evaluation is primarily formative in focus – providing observations and reflections on how Golden Key has developed since inception and emerging indicators of how it is perceived and experienced by different stakeholders. The main aim of this report is to ‘capture the learning’ so far and to raise issues and questions that should inform further development as Golden Key progresses. It does not purport to give an objective assessment of progress against project aims given the paucity of quantitative data to support such an analysis at this stage.

The report is informed by the evaluation framework developed to support this investigation, which uses a realist approach to identifying how behaviours, processes, outcomes and impacts develop in relation to three main pathways: client engagement; the Golden Key partnership and processes; and citywide engagement and systems change. Chapters are presented for each of these areas, concluding with a set of key learning points and discussion questions.

Report Type Project Report
Publication Date Apr 1, 2016
Deposit Date May 25, 2016
Publicly Available Date May 25, 2016
Peer Reviewed Not Peer Reviewed
Keywords leadership, system change, complex needs, homelessness, addiction, evaluation
Public URL
Contract Date May 25, 2016


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