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Carer and clinician perceptions of the use of emergency medical services by people with dementia: A qualitative study

Voss, Sarah; Brandling, Janet; Black, Sarah; Cheston, Richard; Cullum, Sarah; Iliffe, Steve; Purdy, Sarah; Benger, Jonathan

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Authors

Sarah Voss Sarah.Voss@uwe.ac.uk
Professor of Emergency and Critical Care

Janet Brandling

Sarah Black

Sarah Cullum

Steve Iliffe

Sarah Purdy

Jonathan Benger



Abstract

A growing number of older people are accessing emergency medical services (EMS), and many calls to EMS are made by, or on behalf of, people with dementia. Their needs are frequently complex, however EMS staff are often given minimal guidance on ensuring patient safety, accurate diagnosis, and timely transfer to the most appropriate care.

This study aimed to qualitatively explore the EMS experiences of carers for people with dementia and assess the views of EMS staff on the management of dementia, using focus groups and interviews.

Themes were focussed on the circumstances surrounding EMS calls to people with dementia. These can prove frustrating due to a lack of information sharing, limited alternatives to hospital attendance and the amount of time that it can take to meet the complex needs of a person with dementia.

Citation

Voss, S., Brandling, J., Black, S., Cheston, R., Cullum, S., Iliffe, S., …Benger, J. (2018). Carer and clinician perceptions of the use of emergency medical services by people with dementia: A qualitative study. Primary Health Care Research and Development, 20, 1-4. https://doi.org/10.1017/S1463423618000191

Journal Article Type Article
Acceptance Date Feb 17, 2018
Online Publication Date Apr 23, 2018
Publication Date Apr 23, 2018
Deposit Date Mar 1, 2018
Publicly Available Date Mar 28, 2024
Journal Primary Health Care Research and Development
Print ISSN 1463-4236
Electronic ISSN 1477-1128
Publisher Cambridge University Press (CUP)
Peer Reviewed Peer Reviewed
Volume 20
Article Number e53
Pages 1-4
DOI https://doi.org/10.1017/S1463423618000191
Keywords ambulance service, dementia, emergency medical services
Public URL https://uwe-repository.worktribe.com/output/876322
Publisher URL https://doi.org/10.1017/S1463423618000191
Additional Information This is the author's accepted manuscript. Not for re-distribution or re-use. © copyright holder. The final published version is available online at https://doi.org/10.1017/S1463423618000191.

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