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Towards a model-based approach to evaluate the effectiveness of e-learning

Hammad, Rawad; Odeh, M; Khan, Zaheer

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Rawad Hammad

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Mohammed Odeh
Associate Professor in Software Engineering

Zaheer Khan
Professor in Computer Science


There is a lack of a standard based approach that can be used to evaluate the effectiveness of different e-learning models due to their diversity and complexity. This paper introduces a new evaluation approach to assess the effectiveness of e-learning models. This approach is derived using: (i) the ISO 25010 “Systems and software Quality Requirements and Evaluation (SQuaRE): System and software quality models” and (ii) the ISO 25012 “Systems and software Quality Requirements and Evaluation (SQuaRE): Data quality model”. Hence, the proposed evaluation approach is based on the following three main models: (i) quality in use, (ii) product quality and (iii) data quality models. In this research the proposed evaluation approach has been applied to compare and evaluate capabilities of five different e-learning models.
In addition to core qualities of ISO25010 and ISO25012 models, new qualities such as pedagogical, semantic and process-based techniques are defined to accommodate domain-specific aspects. The application of the proposed evaluation approach reveals promising results such as: (i) its ability to abstract the semantic heterogeneity between different terminologies used to describe the capabilities of different e-learning models and (ii) its holistic approach as well as its ability to be extended to assess unstructured e-learning contents. Additionally, this research identifies a list of e-learning models’ capabilities where some are common between different models e.g. interoperability and reusability; and others are specific to certain models such as processability.


Hammad, R., Odeh, M., & Khan, Z. (2015, September). Towards a model-based approach to evaluate the effectiveness of e-learning. Paper presented at ECIME 2015, University of the West of England, Bristol, UK

Presentation Conference Type Conference Paper (unpublished)
Conference Name ECIME 2015
Conference Location University of the West of England, Bristol, UK
Start Date Sep 21, 2015
End Date Sep 22, 2015
Publication Date Sep 22, 2015
Deposit Date Sep 24, 2015
Publicly Available Date Feb 19, 2016
Peer Reviewed Peer Reviewed
Pages 111-119
Keywords e-learning effectiveness, e-learning evaluation, data quality, product quality, quality in use, e-learning capabilities
Public URL
Publisher URL
Additional Information Additional Information : Published by Academic Conferences and Publishing International Limited
Title of Conference or Conference Proceedings : 9th European Conference on IS Management and Evaluation – ECIME 2015


Towards a Model-based Approach to Evaluate the Effectiveness of e-Learning.pdf (770 Kb)

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