How is coaching perceived by leaders engaged in a global talent and leadership development programme? A single case study in the banking and financial services sector

Mangion-Thornley, Karine

Abstract

This study focuses on the role of coaching in talent and leadership development programmes in a multinational financial services organisation. Talent management (TM) and leadership development (LD) are the main priorities and amongst the most challenging issues on the agenda of CEOs. Coaching is often regarded as a core element of these programmes and yet there have been few attempts to explore its impact on the development of leaders within a global firm. To address this neglect, this study examines coaching in a global corporate environment, analysing perceptions of leaders who receive coaching as part of the organisation's talent management strategy. Drawing on in-depth qualitative data from 30 interviews of leaders within a multinational firm in the banking industry, this single case study argues that coaching is considered to be effective when it is long-term, bespoke, developmental and connective. Examining these characteristics, the paper argues that coaching can play a critical role within global TM and LD programmes.

• Presentation Conference Type: Conference Paper (published)
• Conference Name: Annual British Academy of Management
• Start Date: Sep 4, 2018
• End Date: Sep 6, 2018
• Acceptance Date: Apr 8, 2018
• Online Publication Date: Sep 4, 2018
• Publication Date: Sep 4, 2018
• Deposit Date: Jun 24, 2021
• Book Title: BAM2018
• Public URL: https://uwe-repository.worktribe.com/output/7480850
• Publisher URL: https://www.bam.ac.uk/conference-proceedings.html