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Project reputation in construction: A process-based perspective of construction practitioners in the UK

Olawale, Oladimeji; Oyedele, Lukumon; Owolabi, Hakeem; Gbadamosi, Abdul-Quayyum; Kusimo, Habeeb

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Authors

Mr Oladimeji Olawale Oladimeji.Olawale@uwe.ac.uk
Research Associate - Project Reputation using Digital Technologies

Hakeem Owolabi Hakeem.Owolabi@uwe.ac.uk
Associate Professor - Project Analytics and Digital Enterprise

Abdul-Quayyum Gbadamosi

Habeeb Kusimo Habeeb.Kusimo@uwe.ac.uk
Research Associate - Digital Construction with Big Data



Abstract

The overall aim of this study is to elicit the perspective of practitioners (e.g., architects, civil engineers, building engineers, structural engineers and quantity surveyors) on the process-related factors influencing the project reputation of construction organisations. To achieve this aim, the study adopts a mixed methods approach which commenced with a review of extant literature in order to produce an exhaustive hypothetical list of process-related factors influencing project reputation. This review resulted in the identification of 29 process-related factors which was operationalised into a questionnaire survey. After an essential pilot study was conducted, the survey was distributed to a wide audience of construction practitioners in order to elicit their experiential opinion on process-related factors influencing project reputation of construction organisations. The responses from the survey were subjected to statistical processes, which include Reliability Analysis, Relative Importance Index (RII), Kruskal-Wallis and Multiple Regression Analysis. After establishing 25 statistically reliable process-related factors influencing project reputation via reliability analysis, the study further revealed an impressive general agreement of 88% of the process-related factors. Multiple regression analysis was subsequently conducted to unravel the key drivers influencing project reputation of construction organisations. This analysis revealed six key factors which include: successful completion of project without adverse environmental issues; competent project manager; friendly culture generated within project; competent project participants; successful completion of project without health and safety issues and regular client consultation. This research finding will provide a benchmark for construction organisations to develop project reputation which will invariably impact organisational reputation. In addition, the findings of this study will allow project stakeholders to prioritise ‘few’ critical issues that will unquestionably impact their project reputation during the implementation of the project plan.

Citation

Olawale, O., Oyedele, L., Owolabi, H., Gbadamosi, A., & Kusimo, H. (in press). Project reputation in construction: A process-based perspective of construction practitioners in the UK. International Journal of Construction Management, https://doi.org/10.1080/15623599.2020.1783598

Journal Article Type Article
Acceptance Date May 31, 2020
Online Publication Date Jun 22, 2020
Deposit Date Jun 23, 2020
Publicly Available Date Jun 23, 2021
Journal International Journal of Construction Management
Print ISSN 1562-3599
Electronic ISSN 2331-2327
Publisher Taylor & Francis
Peer Reviewed Peer Reviewed
DOI https://doi.org/10.1080/15623599.2020.1783598
Keywords Project Reputation; Project Success; Project as a Product; Project as a Process
Public URL https://uwe-repository.worktribe.com/output/6003729
Publisher URL https://www.tandfonline.com/loi/tjcm20

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