Dr Nathan Duran Nathan.Duran@uwe.ac.uk
Lecturer in Artificial Intelligence
Conversation analysis structured dialogue for multi-domain dialogue management
Duran, Nathan; Battle, Steve
Authors
Steve Battle Steve.Battle@uwe.ac.uk
Senior Lecturer
Abstract
Dialogue state tracking is a vital component of task-oriented dialogue systems. Often, dialogue states are constrained by their target domains entity's, slots and values. Adding new domains and knowledge may require laborious hand-crafting or retraining using new corpora and training data. This makes the development of multi-domain dialogue systems a considerable challenge. To address this problem, we propose a method of structuring dialogue that is independent of domain, and closely related to constructs defined by the sociological research of Conversation Analysis, a study of human interaction in conversations. First, we summarise the applicable theories of Adjacency Pairs and Dialogue Acts and their relevance to dialogue systems. We then introduce a schema for structuring dialogue and an accompanying corpus, that utilise the Conversation Analysis inspired constructs, and discuss their potential advantages in moving towards domain agnostic dialogue management.
Presentation Conference Type | Conference Paper (unpublished) |
---|---|
Conference Name | The International Workshop on Dialogue, Explanation and Argumentation in Human-Agent Interaction (DEXAHAI) |
Start Date | Dec 15, 2018 |
End Date | Dec 15, 2018 |
Deposit Date | May 14, 2021 |
Publicly Available Date | May 14, 2021 |
Keywords | Conversation Analysis; Adjacency Pairs; Dialogue Act; Dialogue Management; State Tracking |
Public URL | https://uwe-repository.worktribe.com/output/5347221 |
Publisher URL | https://sites.google.com/view/dexahai-18/home |
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