Susan Durbin Sue.Durbin@uwe.ac.uk
Professor in Human Resource Management
Gender, skills and careers in UK call centres
Durbin, Susan
Authors
Contributors
Julia Connell
Editor
John Burgess
Editor
Citation
Durbin, S. (2006). Gender, skills and careers in UK call centres. In J. Connell, & J. Burgess (Eds.), Developments in the Call Centre Industry: Analysis, Changes and Challenges (117-135). Routledge
| Publication Date | Jul 24, 2006 |
|---|---|
| Peer Reviewed | Not Peer Reviewed |
| Pages | 117-135 |
| Series Title | Routledge Studies in Business Organizations and Networks |
| Book Title | Developments in the Call Centre Industry: Analysis, Changes and Challenges |
| ISBN | 9780415357029 |
| Keywords | gender, careers, UK call centres |
| Public URL | https://uwe-repository.worktribe.com/output/1037652 |
| Publisher URL | http://www.routledge.com/books/details/9780415511483/ |
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