Susan Durbin Sue.Durbin@uwe.ac.uk
Professor in Human Resource Management
Gender, skills and careers in UK call centres
Durbin, Susan
Authors
Contributors
Julia Connell
Editor
John Burgess
Editor
Publication Date | Jul 24, 2006 |
---|---|
Peer Reviewed | Not Peer Reviewed |
Pages | 117-135 |
Series Title | Routledge Studies in Business Organizations and Networks |
Book Title | Developments in the Call Centre Industry: Analysis, Changes and Challenges |
ISBN | 9780415357029 |
Keywords | gender, careers, UK call centres |
Public URL | https://uwe-repository.worktribe.com/output/1037652 |
Publisher URL | http://www.routledge.com/books/details/9780415511483/ |
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