Susan Durbin Sue.Durbin@uwe.ac.uk
Professor in Human Resource Management
Who gets to be a knowledge worker? The case of UK call centres
Durbin, Susan
Authors
Contributors
Sylvia Walby s.walby@lancaster.ac.uk
Editor
Heidi Gottfried
Editor
Karin Gottschall
Editor
Mari Osawa
Editor
Citation
Durbin, S. (2007). Who gets to be a knowledge worker? The case of UK call centres. In S. Walby, H. Gottfried, K. Gottschall, & M. Osawa (Eds.), Gendering the Knowledge Economy: Comparative perspectives (228-247). Hampshire: Palgrave Macmillan
| Publication Date | Jan 1, 2007 |
|---|---|
| Peer Reviewed | Peer Reviewed |
| Pages | 228-247 |
| Book Title | Gendering the Knowledge Economy: Comparative perspectives |
| ISBN | 1403994579 |
| Keywords | gender, call centres, flexible working, knowledge |
| Public URL | https://uwe-repository.worktribe.com/output/1032508 |
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